Customer Sales Representative

1 week ago

Jayanagar Bengaluru Karnataka, India Lifetime Health Plus Care Pvt Ltd Full time

Job Title: Customer Sales Specialist

Company: Lifetime Health

Location: Bangalore, India

Experience: 1-2 years in customer support

About Lifetime Health:
Lifetime Health is a dynamic healthcare service startup committed to revolutionizing the way people access and experience healthcare services. We provide comprehensive and personalized healthcare solutions to our customers, leveraging cutting-edge technology and a customer-centric approach.

Position Overview:
Key Responsibilities:
Support Leadership:
1. Lead and manage a team of customer support representatives, ensuring they provide high-quality support to our customers and meet upselling goals.

2. Develop and maintain performance metrics and KPIs to measure the team's effectiveness and efficiency.

3. Conduct regular team meetings, provide feedback, and coach team members to achieve excellence in customer service.

Customer Engagement:
1. Interact with customers to address inquiries, resolve issues, and provide assistance related to Lifetime Health services.

2. Ensure that customer inquiries are handled promptly and professionally, maintaining a high level of customer satisfaction.

3. Collaborate with cross-functional teams to resolve complex customer issues.

Process Improvement:
1. Continuously assess and improve chat-based support processes to enhance efficiency and effectiveness.

2. Identify opportunities for automation and the implementation of chatbots to streamline customer interactions.

Training and Development:
1. Provide training and guidance to support representatives to improve their upselling skills.

2. Foster a culture of continuous learning and development within the team.

Data Analysis:
1. Analyze chat support data and customer feedback to identify trends and areas for improvement.

2. Use data-driven insights to make informed decisions and implement changes to enhance customer support.

Qualifications:
Bachelor's degree in a relevant field.

1. 3-4years of experience in a customer support role with a focus on chat-based interactions.

2. Experience managing a team of support representatives in Upselling services.

3. Strong written communication skills and the ability to convey complex information in a clear and concise manner.

4. Proficiency in chat-based support tools and customer relationship management (CRM) software.

5. Excellent problem-solving skills and the ability to handle challenging customer situations with empathy and professionalism.

6. Passion for healthcare and a commitment to delivering exceptional customer experiences. Lifetime Health is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Shift:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 3 years (preferred)
- Upselling: 2 years (preferred)

**Language**:

- Kannada (preferred)
- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Sales Representative

    1 week ago

    Jayanagar, Bengaluru, Karnataka, India Sangeetha Mobiles Office Full time

    Customer Engagement: Actively engaging with customers, building rapport, and understanding their specific requirements for mobile devices and services. - Product Knowledge: Possessing a deep understanding of the latest mobile devices, features, and technologies to effectively communicate product benefits to customers. - Sales Targets: Achieving and...

  • Sales Representative

    4 days ago

    Jayanagar, Bengaluru, Karnataka, India Snitch Apparels Private Limited Full time

    Greet customers when they walk through the door - Ask customers what they are looking for and show them at least three or four models - Build rapport through conversation and honest recommendations - Ring up sales and arrange for delivery or pick-up of the customer’s order - Upsell extra items when appropriate, such as apparels and accessories. - Invite...

  • Sales Development Representative

    3 days ago

    Bengaluru, Karnataka, India, Karnataka Customer Engagement Platform Full time

    Job Title: Senior Sales Development RepresentativeLocation: BangaloreRegion : US / Europe / APACWhat You’ll DoBe the first point of contact for prospective customers in North America.Own your prospecting game, research accounts, identify decision-makers, and craft targetedoutreach strategies.Use LinkedIn Sales Navigator, CRM, and intent data tools to find...

  • Sales Development Representative

    3 days ago

    Bengaluru, India Customer Engagement Platform Full time

    Job Title: Senior Sales Development Representative Location: BangaloreRegion : US / Europe / APACWhat You’ll DoBe the first point of contact for prospective customers in North America.Own your prospecting game , research accounts, identify decision-makers, and craft targetedoutreach strategies.Use LinkedIn Sales Navigator, CRM, and intent data...

  • Sales Development Representative

    4 days ago

    Bengaluru, India Customer Engagement Platform Full time

    Job Title: Senior Sales Development Representative Location: BangaloreRegion : US / Europe / APACWhat You’ll DoBe the first point of contact for prospective customers in North America.Own your prospecting game , research accounts, identify decision-makers, and craft targetedoutreach strategies.Use LinkedIn Sales Navigator, CRM, and intent data...

  • Sales development representative

    4 days ago

    Bengaluru, India Customer Engagement Platform Full time

    Job Title: Senior Sales Development RepresentativeLocation: BangaloreRegion : US / Europe / APACWhat You’ll DoBe the first point of contact for prospective customers in North America.Own your prospecting game , research accounts, identify decision-makers, and craft targetedoutreach strategies.Use Linked In Sales Navigator, CRM, and intent data tools to...

  • Customer Relations Representative

    1 week ago

    Jayanagar, Bengaluru, Karnataka, India Lifetime Health Plus Care Pvt Ltd Full time

    Job Title: Customer Support and Inside Sales Representative Company: Lifetime Health About Lifetime Health: Lifetime Health is a leading provider of home health care services, dedicated to delivering compassionate and personalized care to individuals in the comfort of their homes. Our team is committed to improving the quality of life for our clients by...

  • Field Sales Representative

    2 weeks ago

    Bengaluru, Karnataka, India Marconix Sales and Marketing Pvt. Ltd. Full time

    Job Title: Field Sales Representative - Construction Materials** Location: Calicut, Kerala Company: Gyproc **Salary**: Rs 18,000 to 20,000 per month + Travel Allowance **Job Type**: Full-Time About Us: Gyproc is a leading provider of high-quality construction materials, specializing in products such as POP (Plaster of Paris) and false ceilings. We are...

  • Sales Representative

    1 week ago

    Bengaluru, Karnataka, India Marconix Sales and Marketing Pvt. Ltd. Full time

    **Job Summary**: The Field Sales Officer (Male or female) will be responsible for driving sales in the assigned territory by actively engaging with retailers, distributors, and other stakeholders. The role involves building and maintaining strong customer relationships, ensuring effective product placements, and meeting sales targets for Kumbayah Foods’...

  • Sales Development Representative

    3 days ago

    Bengaluru, India Customer Engagement Platform Full time

    Job Title: Senior Sales Development Representative Location: BangaloreRegion : US / Europe / APACWhat You’ll DoBe the first point of contact for prospective customers in North America.Own your prospecting game , research accounts, identify decision-makers, and craft targetedoutreach strategies.Use LinkedIn Sales Navigator, CRM, and intent data tools to...