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Telemarketing Executive

2 weeks ago

Mira Road Mumbai Maharashtra, India Occasionz Events Full time

**Job Title**: Telemarketing Executive

A **Telemarketing Executive** is responsible for generating sales and leads through phone calls, building customer relationships, and providing information about products or services. Below mentioned is job description for a Telemarketing Executive:
No of Position Vacant:

- 01

**Key Responsibilities**:

- **Outbound Calls**:

- Make outbound calls to prospective customers using provided contact lists or databases.
- Explain product or service offerings and answer customer inquiries.
- Achieve daily, weekly, and monthly call targets.
- **Inbound Calls**:

- Respond to customer calls and provide information on products/services.
- Convert inbound inquiries into sales or generate leads.
- **Lead Generation**:

- Identify new business opportunities and gather contact information.
- Update customer contact information in databases.
- **Sales Goals**:

- **Customer Relationship Management**:

- Maintain a database of existing and potential customers.
- Follow up with customers regularly for cross-selling, upselling, or retention purposes.
- **Reporting**:

- Keep detailed records of calls, sales, and customer information.
- Prepare and submit daily/weekly reports to supervisors.

**Qualifications & Skills**:

- **Education**: High School Diploma or equivalent (Bachelor’s degree is a plus).
- **Experience**: Previous experience in telemarketing, sales, or customer service is preferred.
- **Skills**:

- Excellent verbal communication and listening skills.
- Ability to engage and build rapport with customers.
- Strong persuasive skills and ability to handle objections.
- Good time management and organizational skills.
- Basic computer skills.

**Key Competencies**:

- Goal-oriented with a strong drive to achieve sales targets.
- Resilience and persistence in the face of rejection.
- Good problem-solving skills and attention to detail.
- Ability to work independently as well as part of a team.

**Work Environment**:

- Full-time office-based position

Pay: Up to ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

Application Deadline: 10/10/2024
Expected Start Date: 15/10/2024