Telemarketer

3 days ago

Borivali Mumbai Maharashtra, India Midas Aesthetics Full time

Telemarketing Executive

Location:I C Colony, Borivali west, Mumbai 400103

**Job Summary**:
**Key Responsibilities**:
Client Outreach: Make outbound calls to potential and existing clients to promote the clinic’s aesthetic services.

Consultation Scheduling: Schedule appointments for consultations or treatments, ensuring a seamless booking process.

Follow-Up: Conduct follow-up calls with clients who have inquired about services, attended consultations, or received treatments.

Service Knowledge: Stay updated on the clinic’s service offerings, pricing, promotions, and packages to answer client questions.

Feedback Collection: Gather client feedback regarding services and their overall experience to assist the clinic in continuous improvement.

Upselling: Suggest additional or complementary treatments based on the client’s interests and past services.

Maintain Professionalism: Handle client objections and inquiries professionally, building trust and enhancing the clinic's reputation.

Meeting Targets: Achieve monthly sales and booking targets as set by management.

**Qualifications**:
Experience: Previous experience in telemarketing, customer service, or sales, preferably in the aesthetics or beauty industry.

Communication Skills: Excellent verbal communication and interpersonal skills. Ability to explain complex procedures and build rapport with clients over the phone.

Persuasiveness: Strong ability to close deals and convert inquiries into consultations or bookings.

Knowledge: Basic understanding of aesthetic treatments (skincare, injectables, lasers, etc.) is a plus, but not required. Training will be provided.

Attitude: Goal-oriented, self-motivated, and able to handle rejection in a positive manner.

**Key Competencies**:
Excellent communication skills.

English Speaking

Strong listening and negotiation skills

Ability to work independently and as part of a team

Adaptability and willingness to learn

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

**Language**:

- English (required)

Work Location: In person

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