Client Success Executive

7 days ago

Jubilee Hills Hyderabad Telangana, India PMX Healthcare Private Limited Full time

We're seeking someone who goes beyond basic customer service, someone capable of

building a deeper, more strategic partnership with our members and deliver high-value

solutions, rather than just responding to standard service requests.

About PMX Health

We are India's first healthcare company focused on longevity and personalized medicine.

We help people prevent or manage chronic conditions and optimize their health through a

holistic approach. Through our user-friendly tech platform, we offer cutting-edge diagnostics,

functional nutrition consultations, AI-powered personalized plans, and continuous

monitoring.

You Should Be
- An Excellent communicator: Strong command of English and exceptional communication

skills.
- Dedicated Account Manager: Focused on fostering long-term relationships and driving

exceptional value for your business.
- Collaborative mindset: Work closely with cross-functional teams to enhance the client

experience.
- Elevated Client Experience: Beyond expectations, offering personalized service and lasting

value.
- Tech-savvy: Comfortable using digital platforms to manage client information and

interactions.

What You'll Do
- Guide clients through each stage of their journey, ensuring smooth execution of processes.
- Empower PMX members with queries related to their health plans, services, and next steps.
- Proactively assist clients in booking tests, scheduling appointments, and coordinating

therapy sessions.
- Act as the key liaison between clients and our clinical team, ensuring seamless

communication.
- Track and manage client interactions to provide timely assistance and follow-ups and

consistently anticipate needs.
- Educate clients on how to use our tech platform and navigate available services.
- Ensure every client feels valued, supported, and fully equipped to navigate their health

journey with confidence.

Experience & Qualifications
- Minimum 2 years of experience in a Client-facing role in healthcare, hospitality, or wellness

industries.
- Must have Degree in Nutrition/ Pharmacy/ Management
- Strong problem-solving skills and a proactive approach to client support.

Why PMX Health?
- Be part of a pioneering team at the forefront of personalized nutrition and preventive

healthcare.
- Make a real difference in the lives of your clients by helping them achieve optimal

health and well-being.
- Work in a supportive and collaborative environment that fosters professional growth.
- Family discounts on PMX longevity plans.

To Apply

Submit your details and resume.

Pay: Up to ₹700,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift

Work Location: In person

Application Deadline: 06/03/2025
Expected Start Date: 12/03/2025

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