Client Success Executive
1 week ago
**Key Responsibilities**:
- **Client Onboarding**:Guide new clients through a seamless onboarding experience helping them set up and understand our platform.
- **Relationship Management**:Build long-term relationships with customers by understanding their needs and proactively supporting their goals.
- **Product Education**:Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform.
- **Customer Engagement**:Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value.
- **Feedback & Reporting**:Collect product feedback, maintain customer records, and generate insights for internal teams.
**Minimum Requirements**:
- 0-2 Years of experience in **Client Facing** roles.
Freshers are welcome to apply
- Good proficiency in MS Excel, MS Powerpoint
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹320,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
Work Location: In person
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