Patient Relation Executive

1 week ago

Ahmedabad Gujarat, India AVITA Health Services Pvt Ltd Full time

**Job description**

**Patient Support Officer Representative duties and responsibilities**

Patient Support Officer Executive Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities:

- Take Patient calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Responsible for calling patients and arranging appointments with their primary care providers for specific reasons and doing so in a caring and professional manner.
- Ability to communicate clearly
- Ability to plan and be organized
- Ability to work well under pressure, take initiative, be flexible
- Ability to maintain confidentiality of patient information and company records.
- Ability to exhibit good interpersonal communications skills
- Ability to convey a positive and professional image to the public and patients
- Excel, and Word, Internet and networks

QUALIFICATIONS
- High school graduate or its equivalency
- Experience in medical front office procedures preferred and knowledge of medical terminology
- Ability to always demonstrate the highest level of performance and behavior standards
- Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients
- Demonstrated attention to detail, ability to multi-task, and flexible
- Knowledge of standard office machines including copier, fax, multi‐line telephone, printers, etc.
- All other duties as assigned Special Knowledge, Skills, Abilities and Attributes

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (preferred)

*Speak with the employer* +91 7436067568

**Job Types**: Full-time, Permanent

**Salary**: ₹11,637.72 - ₹32,791.42 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Ahmedabad, Ahmedabad, Gujarat (required)

Ability to Relocate:

- Ahmedabad, Ahmedabad, Gujarat: Relocate before starting work (required)

Work Location: In person

*Speak with the employer* +91 7436067568

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Patient Counselor

    1 week ago

    Ahmedabad, Gujarat, India SAKHIYA SKIN CLINIC LIMITED Full time

    **Job Summary**: The Patient Counselor provides emotional support, education, and guidance to patients and their families. They help individuals understand and manage their diagnoses, navigate the healthcare system, and adhere to treatment plans. The counselor plays a vital role in improving the overall patient experience and outcomes through compassionate,...

  • Patient Support Officer

    2 weeks ago

    Ahmedabad, Gujarat, India AVITA Health Services Pvt Ltd Full time

    **Job description** **Patient Support Officer Representative duties and responsibilities** Patient Support Officer Executive Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities: - Take Patient...

  • Patient Care Executive

    1 week ago

    Ahmedabad, India J S Enterprises Full time

    Responsibilities:1. Provide personalized care to patients including assistance with daily activities such as bathing, dressing, grooming, and feeding.2. Monitor and record patient vital signs and report any changes to the healthcare team.3. Assist patients with mobility and transfer from one place to another.4. Administer medication as directed by healthcare...

  • Patient Collection Caller

    6 days ago

    Makarba, Ahmedabad, Gujarat, India Technocruitx universal service Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Job Title: Patient Collection Caller (Female)Location: Makarba, AhmedabadShift: Night Shift (Work from Office Only) – 6:30 p.m. to 3:30 a.m.Working Days: 5 Days a WeekJob OverviewWe are looking for a dedicated and professional Patient Collection Caller (Female) to join our team. The role involves communicating with patients regarding outstanding balances,...

  • Patient Scheduler

    2 weeks ago

    Ahmedabad, Gujarat, India JV Healthcare Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionJV Healthcare Solutions specializes in providing comprehensive Revenue Cycle Management (RCM) services tailored to meet the needs of medical practices. Our offerings cover the complete RCM process, including Credentialing & Enrollment, Insurance Verification, Medical Billing, Claim Submission, AR Follow-Up, Denial Management, Patient...

  • Field Counselor

    8 hours ago

    Ahmedabad G.P.O., Ahmedabad, Gujarat, India Avisa Enterprises Full time

    We are hiring a _**PATIENT COUNSELLOR**_for _**a renowned healthcare company**_ **FRESHERS DO NOT APPLY** - Previous experience in a healthcare or clinical setting, **preferably in asthma or respiratory care**. - Education: Bachelor’s degree in Public Health, Nursing, or a related field preferred. - **Minimum 1 yr experience**: - Familiarity with patient...

  • Patient Counselor

    1 week ago

    Surat, Gujarat, India Sakhiya Skin Clinic Full time

    2. ROLE AND RESPNSIBILITIES: - Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment. - Regular Follow-up of All Leads in Recommended time. - Weekly and Quarterly Meeting Attendance Compulsory. - To Achieve and Maintain Goal of Patient Retention...

  • Public Relation Officer

    1 week ago

    Ahmedabad, Gujarat, India Matis Hospital Full time

    Position: - Public Relation Officer- Job Description: - To coordinate the activities within the department and maintain it s smooth functioning. - To monitor problems and follow-up of the same in IP and OP through feedback forms from IP and OP and actual patient visit in IP. - To monitor computerization of complaints and inform to the concerned HOD of...

  • Public Relation Officer

    2 weeks ago

    Ahmedabad, Gujarat, India Care Squad 4U Medical LLP Full time

    Care Squad is a leading provider of compassionate, high-quality home care services. We are committed to improving the lives of our patients by offering personalized care in the comfort of their homes. We are looking for an experienced Public Relations Officer (PRO) to help manage our communications, build our brand, and enhance our reputation in the...

  • Patient Care Executive

    1 week ago

    Ahmedabad, India ceorra staffing Full time

    **Experience : 0 to 3 Years** **Education : Bachelors** **Skills**: - **Must Have Excellent Coomunication in English Language**: - **Attention To Detail**: - **Active Listening Skills** **Job Timing : 6 PM to 3 AM** **Primary Duties and Responsibilities**: - Call Patients on the assigned accounts to understand when Payments on the outstanding amount...