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Client Relations Executive
2 weeks ago
The Client Relations Executive's goal is to grow the company's existing customer base and to find and qualify new prospects as well as grow existing clients by generating interest in the company's services and products.
Experience: 3-5 years
**Important Duties and Responsibilities**:
The Client Relations Executive is responsible for identifying and qualifying opportunities, as well as positioning Adhoc softwares' value objective to customers and/or prospects, as well as our core offerings and capabilities in both the solutions space and managed services offerings. The Client Relations Executive is in charge of establishing and nurturing client relationships, both one-on-one and collaboratively, by enlisting the help of the Adhoc Softwares team in order to achieve goals, overall success, and complete client satisfaction. As such, you will be expected to:
- Oversee all aspects of managing relationships with new and existing clients and prospects;
- Establish strong business and personal relationships with client accounts and prospects;
- Investigate new product offerings that may align with existing Adhoc Softwares portfolios, whether internally or externally.
- Maintain a deep understanding of the company's and clients' strategic business plans;
- Collaborate with clients to understand their business issues and provide solutions that meet their requirements;
- Monitor and report on changes in market conditions, competitive activities, and customer preferences or needs.
- Assist in the development and refinement of sales processes, procedures, and policies;
- Assist in the development and success of proposals, responses, and client events
- Maintain a collaborative approach to client and team engagement and activity awareness;
- Collaborate with technical teams to understand strengths and service offerings, particularly in the managed services practice;
- Follow the latest and emerging industry technologies.
**Knowledge, Skills, and/or Abilities Required**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The knowledge, skill, and/or ability required are represented by the requirements listed below.
- MBA degree or a relevant field preferred.
- Internal and external sales experience selling any of the following:
- Previous experience with consultative solution selling with a track record of prospecting, qualifying, and managing customer commitment as part of the sales process
- High energy and drive with good negotiation skills
- Strong oral and written communication skills, as well as the ability to conduct both formal and informal presentations to clients and prospects;
- Interpersonal skills, such as telephonic skills, communication skills, active listening, and customer service;
- Ability to multi-task and adapt to changes quickly;
- Self-motivated, with an entrepreneurial desire and the ability to work in a fast-paced environment;
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Saravanampatti, Coimbatore - 641035, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 3 years (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
