Customer Support Associate

18 hours ago

Mohali Punjab, India Teleperformance Full time

We Have an exciting opportunity for you to join our team at Teleperformance, a leading BPO company. We are looking for enthusiastic and driven individuals to the roll of customer service associate.

Key Responsibility:

- Understand customer needs and promote products or service effectively.
- Handle customer inquiries, resolve issue, and provide product information.
- Managing and resolving customer complaints promptly and effectively, ensuring customer satisfaction

Requirements:

- Strong communication and interpersonal skills.
- Excellent problem solving abelites.
- Proficiency is using customer service software and CRM systems.
- Ability to work in a fast - paced and target
- driven environment.
- Flexibility to work in rotating shifts and off.
- Freshers Eligible

Benifits:

- Competitive salary with performance based incentives.
- 5.5 Days working
- Supportive and collaborative work environment.

Location - Mohali
- Salary - 21K To 27K In Hand + PLI
- Work from office
- Excellent coms
- 5.5 days working with 24/7 rotational shifts

Interview rounds

1. HR round

2. Amcat & Versant

3. Operations round

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹20,000.00 - ₹28,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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