Customer Support

3 days ago

Ahmedabad Gujarat, India Ocean Clicks Outsourcing Pvt Ltd Full time

**Job Requirement**:
**We're seeking highly skilled freshers/Experienced with exceptional English language proficiency. If you don't possess fluent and exceptional English skills, we kindly request that you do not apply.**

We are professional, customer-centric, and rewarding. Ocean Clicks is currently seeking a highly motivated and skilled (Inbound-Outbound) Customer Support Executive with EXCEPTIONAL ENGLISH COMMUNICATION SKILLS to join our fast-growing team. If you are passionate about Customer Support, have exceptional communication skills, and are looking for a long-term opportunity, we want to hear from you

WORK FROM THE OFFICE. This position is based in Ahmedabad and requires immediate availability.

Our work environment includes:
Relaxed atmosphere

Growth opportunities

On-the-job training

Lively atmosphere

**Responsibilities**:
Provide service information to potential customers, addressing their needs and concerns effectively.

Maintain accurate and detailed records of customer interactions in our CRM system.
Collaborate with team members to achieve sales targets and contribute to the growth of the company.

**Requirements**:
Fluent English communication skills, both written and verbal, are essential.

Previous experience in customer service is (preferred ).

Strong persuasive and negotiation skills.

Ability to handle a high volume of incoming calls while maintaining a professional demeanor.

Excellent problem-solving and active listening skills.

Self-motivated and target-driven with a passion for achieving goals.

Familiarity with CRM software and the ability to navigate multiple systems simultaneously.

Qualifications:
**Benefits**:
Competitive salary ranging from ₹20,000 to ₹35,000 per month (dependent on experience and communication skills), with the potential for more based on performance.

Extensive training to enhance your skills and maximize your potential.

Opportunity for career growth and development within the company.

Fun and vibrant work environment with supportive team members.

Please note:
Type the number given in the Job Description to show you have gone through the complete description and understand the requirements in detail:
[Answer: 4]

2.) This is an inbound/Outbound Customer support position, and the work schedule follows US timings (night shift).

**Job Types**: Regular / Permanent, Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Shift:
Night shift

US shift

Supplemental Pay:
Performance bonus

Quarterly bonus

Work Days:
Monday to Friday

Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

total work Experience: At least 0-5 year

Work Location: In person

Please note that fluent English is a mandatory requirement for this position. Applicants must possess excellent verbal and written communication skills in English to be considered for this role.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- US shift
- Weekend availability

**Language**:

- English (required)

**Location**:

- Ahmedabad, Gujarat (required)

Shift availability:

- Night Shift (required)

Work Location: In person

Application Deadline: 22/02/2025
Expected Start Date: 24/02/2025

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