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Front Office Executive

3 weeks ago

Indiranagar Bengaluru Karnataka, India Smart Hire4u Full time

Ayurveda Center Indiranagar

Work Timings: Shift-based, 6 days a week (including weekends on rotation)

Shifts: 7:00 AM to 4:00 PM or 10:00 AM to 7:00 PM, 9:00am to 7:00pm

Key Responsibilities:

- Greet and assist patients and visitors, ensuring a warm and welcoming

environment.
- Handle billing processes, including cashbook management, and ensure

accuracy in financial transactions.
- Maintain attendance records for both patients and staff, ensuring timely

updates and reporting.
- Coordinate appointments, consultations, and follow-up sessions based on

doctors’ availability and patient requirements.
- Conduct tele-calling to engage with old, current, and new patients,

promoting services and ensuring their needs are met.
- Oversee housekeeping duties to ensure the clinic remains clean and

orderly, coordinating tasks and managing the housekeeping staff.
- Respond to patient inquiries, manage the front desk, and provide general

administrative support as needed.
- Ensure a seamless and efficient experience for patients, from check-in to

check-out.

Qualifications:

- Proven experience in a front office, customer service, or administrative

role is preferred.
- Strong organizational and multitasking skills.
- Excellent communication skills, both verbal and written, with a

customer-centric attitude.
- Ability to handle billing and cash management accurately.
- Previous experience in tele-calling or customer engagement is a plus.
- Ability to work in a fast-paced environment and manage shift rotations,

including weekends.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

**Location**:

- Indiranagar, Bengaluru, Karnataka (required)

Shift availability:

- Day Shift (required)

Work Location: In person