Medical Receptionist
4 days ago
Ayurveda Center Indiranagar
Work Timings: Shift-based, 6 days a week (including weekends on rotation)
Shifts: 7:00 AM to 4:00 PM or 10:00 AM to 7:00 PM, 9:00am to 7:00pm
Key Responsibilities:
- Greet and assist patients and visitors, ensuring a warm and welcoming
environment.
- Handle billing processes, including cashbook management, and ensure
accuracy in financial transactions.
- Maintain attendance records for both patients and staff, ensuring timely
updates and reporting.
- Coordinate appointments, consultations, and follow-up sessions based on
doctors’ availability and patient requirements.
- Conduct tele-calling to engage with old, current, and new patients,
promoting services and ensuring their needs are met.
- Oversee housekeeping duties to ensure the clinic remains clean and
orderly, coordinating tasks and managing the housekeeping staff.
- Respond to patient inquiries, manage the front desk, and provide general
administrative support as needed.
- Ensure a seamless and efficient experience for patients, from check-in to
check-out.
Qualifications:
- Proven experience in a front office, customer service, or administrative
role is preferred.
- Strong organizational and multitasking skills.
- Excellent communication skills, both verbal and written, with a
customer-centric attitude.
- Ability to handle billing and cash management accurately.
- Previous experience in tele-calling or customer engagement is a plus.
- Ability to work in a fast-paced environment and manage shift rotations,
including weekends.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
**Location**:
- Indiranagar, Bengaluru, Karnataka (required)
Shift availability:
- Day Shift (required)
Work Location: In person
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