Customer Service Adviser
11 hours ago
**Roles and Responsibilities**: - Handle investigation, resolution, and reporting of all customer and client-related complaints. - Accurately log all complaints into the internal system and ensure they are followed through to completion. - Take full ownership of queries and provide prompt, effective resolutions. - Escalate unresolved issues or complaints to the Line Manager in a timely manner. - Adhere to all policies and procedures related to customer complaints, ensuring they are documented within the "Toolbox" system. - Embrace and integrate new initiatives into the customer service delivery process. - Ensure all written communication aligns with customer care protocols and any relevant contractual specifications. - Represent BJS professionally at all times, maintaining a courteous and respectful demeanor. **Job Requirements**: - Excellent communication and interpersonal skills. - Proficient in MS Office Suite and Google Workspace. - Strong problem-solving skills and attention to detail. - Ability to handle customer concerns with empathy and professionalism. - Capable of working independently as well as part of a team. Pay: Up to ₹360,000.00 per year Schedule: - Rotational shift **Education**: - Bachelor's (preferred) **Language**: - English (required) **Location**: - Mohali, Punjab (preferred) Work Location: In person
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Customer Service Adviser
10 hours ago
Mohali, India Vashist Consultancy Full timeWe are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...
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Customer Service Adviser
6 days ago
Mohali, India The Novus Hire Full timeThe Novus Hire is hiring “Service Advisor” for well-known and reputed automobile Industry in Mohali (Punjab) **Responsibilities** - Proper inspection of vehicle and guide customer accordingly - Guide customer with accurate repair descriptions. - Ensure timely delivery of vehicle. - Coordination with manufacturer for spare parts and another...
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Customer Service Representative
10 hours ago
Mohali, Punjab, India Integgral Corporate Service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardisation of service delivery. - Selecting and hiring new staff. -...
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Customer Service Agent
1 week ago
Mohali, Punjab, India Integgral Corporate Service Full timeLocation: Mohali, India Shift: UK Shift (Mon - Sat) Key Responsibilities: - Confidently communicate with customers and proactively follow up on their inquiries to ensure a seamless customer service experience. - Provide customers with accurate and timely information to resolve their issues or inquiries effectively. - Accurately receive and process incoming...
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Customer Service Representative
2 days ago
Mohali, Punjab, India Nxtero Solutions PVT. LTD. Full time**Job description** **Location - Dibon Building Fifth Floor, Sector 67 Mohali, Punjab.** **High incentives.** **No Work from home.** - Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations - Provide relevant information, brochures and publications (guides,...
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Customer Service Representative
10 hours ago
Mohali, Punjab, India Nxtero Solutions PVT. LTD. Full time**Job description** **Location - Dibon Building Fifth Floor, Sector 67 Mohali, Punjab.** **High incentives.** **No Work from home.** - Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations - Provide relevant information, brochures and publications (guides,...
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Service Advisor
11 hours ago
Mohali, Punjab, India Joshi Automobiles Pvt Ltd Hyundai Full timeGreet customers when they arrive at the parts and service center and direct them to an available mechanic - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options - Answer questions about service...
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Service Advisor
6 days ago
Mohali, Punjab, India Joshi Automobiles Pvt Ltd Hyundai Full timeGreet customers when they arrive at the parts and service center and direct them to an available mechanic - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options - Answer questions about service...
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Service Advisor
11 hours ago
Mohali, Punjab, India Joshi Automobiles Pvt Ltd Hyundai Full timeGreet customers when they arrive at the parts and service center and direct them to an available mechanic - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options - Answer questions about service...
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Mohali, Punjab, India Influx Service Full timeJob descriptionJob Title Voice Process Executive US Experience 0-5 Years Freshers can apply Job Summary We are seeking a Voice Process Executive US to handle inbound and outbound calls for our international clients based in the United States The ideal candidate should have excellent English communication skills a customer-centric approach and a willingness...
