Voice Process Associate

6 days ago

Chennai Tamil Nadu, India Shrinithi insurance broking Full time

**Job Title**: Voice Process Associate
**Location**: Chennai, Tamil Nadu
**Industry**: BPO / Customer Support / Telecommunication

**Job Type**: Full-Time

**Key Responsibilities**:

- Handle customer calls professionally and efficiently
- Address customer inquiries, complaints, and support issues
- Maintain accurate records of customer interactions
- Follow communication guidelines and scripts as necessary
- Escalate unresolved issues to the appropriate teams

**Requirements**:

- Any graduate / 12th pass with relevant experience
- Freshers are welcome; prior BPO or call center experience is an advantage
- Good communication skills in English and regional languages (Tamil preferred)
- Willingness to work in rotational shifts

**Salary**: ₹12,000 - ₹20,000 per month (based on experience)
**Work Location**: Chennai
**Shift**: Day / Rotational / Night shifts (based on process)

**Benefits**:

- Performance incentives
- Attendance bonus
- Paid training provided
- Career growth opportunities

**How to Apply**:
**Contact HR** [8122207679, 9092717196].

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹17,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

**Speak with the employer**
+91 8122207679
Application Deadline: 20/08/2025
Expected Start Date: 25/08/2025

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