Customer Care Executive

2 weeks ago

Bengaluru, India spiderfocus solutions Full time

**JOB TITLE: Customer Care Executive**

**Job Location: JP Nagar 6th Phase. Bangalore**

**Educational Qualification: - PUC. Graduate**

**Experience: 6months to 1year**

**Note - Should Have Good Communication Skills**

**JOB DESCRIPTION**

**Responsibilities**:
Answering phones and explaining the product and services offered by the company.

Contacting existing customers as well as prospective customers using scripts.

Obtaining customer information and other relevant data.

Asking questions to the customer and understanding their specifications.

Resolving queries and issues related to the products and services.

Making recordings of all the sales phone calls and sales deals.

Taking and processing product orders in a professional manner.

Maintaining the database of the customers on a regular basis.

Suggesting solutions based on customer’s needs and requirements.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Care Executive: 1 year (preferred)
- Telecalling: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Kannada (preferred)

**Speak with the employer**
+91 7892020823
- Health insurance

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