Customer Service Representative

4 days ago

Vadodara Gujarat, India Ecare Lifestyle Full time

**Company Information**: ECARE LIFESTYLE

**Position**: Education Counselor / Customer Service Representative

**Years of Experience**:

- 6 months - 1 or 2 Years (Preferably Relevant)

**Salary**: Best in the industry and negotiable based on skills

**Qualifications**
- Strong expertise in Educational Consulting and Student Counseling
- Excellent Communication skills
- Experience in Career Counseling
- A Bachelor’s degree or higher in Education or a related field
- Familiarity with the education sector and its trends
- Experience in sales, marketing, and customer service is a plus

**Roles and Responsibilities**
- Provide student counseling on educational programs and career pathways.
- Drive sales and enrollment through persuasive techniques.
- Manage customer relationships and address inquiries and concerns.
- Offer advisory services to students and parents regarding educational options.
- Communicate effectively with students, parents, and colleagues.
- Follow up on leads and maintain communication throughout the enrollment process.
- Collaborate with team members to optimize sales strategies and outcomes.
- Prepare sales reports to track performance and identify areas for improvement.
- Participate in professional development activities to enhance counseling and sales skills.
- Gather and analyze customer feedback to improve services and offerings.

**Required Skills**:

- Strong communication skills.
- Convincing ability.
- Proficiency in sales techniques.

**Ready to join immediately or in less than 1 month.**

**Please send us your updated CVs in PDF/Word format with the following details**:
1) Total Experience:
2) Relevant Experience:
3) Current CTC:
4) Expected CTC:
5) Joining Time:
Thanks & Regards,

HR Executive

+91 76000 66020

**Salary**: ₹9,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Vadodara, Gujarat (required)

Ability to Relocate:

- Vadodara, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7600066020

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