Retail Store Assistant

6 days ago

Mumbai Maharashtra, India Shrenzo Careers Pvt Ltd Full time

**Job description**
- Maximize the sale of at the store, ensuring optimum customer satisfaction
- Achieve sales goals relative to store target
- Evaluating the customer's requirement by following
- customer engagement standards to provide best solutions
- Ensuring store hygiene and functioning of products on display
- Coordinating activities at the back office, managing
- inventory and managing payment reconciliation with bank
- Handling pre/post sales customer escalations and queries
- Interaction with cross-functional departments for
- operational support

**Requirements**:

- Excellent communication skills
- Should have flair for customer service
- Confident and presentable
- Should be flexible and adaptable in working hours
- Provide product knowledge and advice to customers regarding features,
- benefits, and pricing.
- Assist customers with product selection, including demonstrating features,
- handling objections, and closing sales.
- Process transactions accurately and efficiently using our point-of-sale
- system.
- Maintain a clean and organized store environment, including restocking
- shelves and arranging displays.
- Collaborate with team members to achieve sales targets and deliver
- exceptional customer service.
- Stay informed about current promotions, upcoming events, and product
- launches.
- Follow company policies and procedures regarding sales transactions,
- returns, and exchanges.
- Continuously strive to improve sales skills and product knowledge through
- training and development opportunities.
- Previous retail sales experience preferred, but not required.
- Strong interpersonal skills with the ability to build rapport and establish
- relationships with customers.
- Excellent communication skills, both verbal and written.
- Passion for gaming software / games
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic math skills and proficiency with computerized point-of-sale systems.
- Ability to lift and move furniture and other merchandise as needed.
- High school diploma or equivalent.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Retail sales: 1 year (required)
- Sales: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

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