Call Center Executive

3 days ago


Andheri Mumbai Maharashtra, India Nexus Migration Full time

**Position** - (Call Center Executive)

**Minimum Experience** - 2+ years (mandatory)

**Job Location** - Marol (Andheri East)

**Job Brief**

**Responsibilities**
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets

**Requirements and skills**
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus



  • Mumbai, India New Star Technologies Full time

    Need Male, Female Call Center Executives for Out Bound International Call Center (Night Shift Only). Fixed Salary Offered + Incentives. **Salary**: ₹9,476.00 - ₹25,000.00 per month Schedule: - Fixed shift - Monday to Friday - Night shift - US shift Supplemental pay types: - Performance bonus - Quarterly bonus - Shift allowance **Experience**: -...


  • Andheri East, Mumbai, Maharashtra, India MindMauji pvt ltd Full time

    Ø Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions Ø Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required Ø Maintain a thorough understanding of product knowledge and stay updated with...


  • Andheri East, Mumbai, Maharashtra, India MindMauji pvt ltd Full time

    Ø Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions Ø Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required Ø Maintain a thorough understanding of product knowledge and stay updated with...

  • Call Center Executive

    9 hours ago


    Nagpur, Maharashtra, India Supra computer system Full time

    Urgently Required: Call center executive Education: Any Graduate, Post Graduate Experience: 0-1 yr **Responsibilities**: Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions...

  • Call Center Executive

    9 hours ago


    Navi Mumbai, India SCHR ENGAGING LLP Full time

    call center executive Shift and schedule. Rotational Shift Job Timing as per shifts 8 hrs. Experience Requires Fresher /Commerce / BA Graduate Education Graduate Job Location Navi Mumbai Responsibilities and Duties: - Manage large amounts of inbound and outbound calls in a timely manner. - Maintains call center database by entering information. -...

  • Call Center Executive

    2 weeks ago


    Navi Mumbai, Maharashtra, India Sutherland Full time

    job title: night shift call center executivelocation: airolishift timing: 8-hour night shift (start time will be assigned by hr between 5:30 pm and 7:00 pm)salary: 20,000 25,000 per month (based on interview performance, english communication skills, and positive attitude)job type: full-timeindustry: bpo / call centerjob description:we are looking for...

  • Call Center Executive

    2 weeks ago


    Navi Mumbai, Maharashtra, India NeuroGen Brain and Spine Institute Full time

    **Job description** **Role & responsibilities** 1. **Reception Duties**: - Greet patients, visitors, and staff with a warm and welcoming demeanor. - Manage the check-in and check-out process, including verifying patient information, scheduling appointments, and handling paperwork. - Maintain a clean and organized reception area. - Provide information...


  • Pune, Maharashtra, India V3 Infosolutions Full time

    Qualification : 12th/ Graduate can apply. Job Description : Answer incoming calls and respond to customer’s calls. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customers. Research required information using available resources. Route calls to appropriate resources....

  • Call Center Executive

    2 weeks ago


    Vile Parle, Mumbai, Maharashtra, India INDIRADEV INFOTECH PVT LTD Full time

    As a medical call representative, your primary responsibility is to handle incoming calls from patients, healthcare professionals, and other stakeholders in a healthcare organization or medical call center. You will provide assistance, answer inquiries, and ensure a positive customer experience. Your role is crucial in providing accurate and timely...


  • Navi Mumbai, India IDC Technology Solutions Pvt Ltd Full time

    Client is a leading multinational corporation known for its excellence in customer service. We are currently expanding our call center operations and are seeking dynamic individuals to join our team as Call Center Executives. **Key Responsibilities**: - Handle incoming calls from customers and provide prompt, accurate, and efficient assistance. - Address...