Customer Experience Executive

5 days ago

Bengaluru, India International Data Group, Inc. Full time

**Overview**:
Customer Experience Executive FOUNDRY (was IDG Communications) Bangalore India.

READ ALL ABOUT FOUNDRY AT

FOUNDRY is excited to be recruiting for a talented and energetic Customer Experience Executive, to work within our rapidly growing Customer Experience teams.
If you have an ambition to work with the best, to deliver the best and be at the forefront of the tech market - then this is the role for you.
This opportunity is a rare chance to join this market leading, cutting-edge team. The role is for a Customer Experience Executive, whose overall responsibility is to take the campaign from inception to market. You will be working alongside big name brands and engaging with both clients directly and Media Agencies.
The role of the Customer Experience Executive within Foundry is, integral to the success of our organization. The Customer Experience role provides a solid grounding in the methods and practices of Marketing Communications. Working on marketing campaigns of Global IT Organizations at Foundry provides insight into technology, marketing and publishing best practices.

**Responsibilities**:
**Responsibilities**:

- Professionally and successfully manage customer marketing revenue programs from availability checking to final reporting,
- Including data analysis, fulfilment, and campaign reporting.

The Customer Experience Executive will report to the local Sales Director and the Customer Experience Manager in Singapore, working alongside the existing Customer Experience Team.

**Qualifications**:
**Requirements**:
**What we would like you to bring**:

- Associate degree or 1-2 years of digital marketing or media campaign management experience or a related field is strongly preferred is strongly preferred
- You must be a self-starter with a “can-do” attitude who is always willing to try new things and think outside the box
- Advanced knowledge of Microsoft Office Suite; ability to create accurate documentation using Word, Excel, and PowerPoint
- Excellent organisational skills along with superior communication skills, both written and verbal
- Attention to detail and the ability to maintain the highest standards whilst under pressure
- Ability to interact with a wide range of people involved in campaigns and coordinate activities

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