Tellecaller

2 days ago

Thiruvananthapuram Kerala, India IAS FACTOR Full time

We are hiring a **Telecaller** with **minimum 1 year of experience** in the **civil services exam (UPSC) domain**, ideally in a coaching or educational institute. Your role will involve engaging with UPSC aspirants, providing course information, and assisting in the admissions process.

**Key Responsibilities**:

- Make outbound calls to UPSC aspirants to inform them about courses and programs.
- Answer inbound calls and resolve queries related to civil services preparation.
- Maintain and update lead data in the excel system.
- Provide basic counseling and motivate aspirants regarding exam strategy and course benefits.
- Target oriented

**Requirements**:

- Minimum **1 year of telecalling experience** in the **civil services/UPSC coaching field**.
- Excellent communication skills in **English** and malayalam
- Good understanding of **UPSC syllabus, exam pattern, and aspirant needs**.
- Ability to handle call targets and work independently.

**Job Types**: Part-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Work from home

Schedule:

- Evening shift
- Morning shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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