Front Office Associate

2 weeks ago

Bengaluru Karnataka, India ORO-The Estate Full time

**About Oro**:
Oro, at The Estates, is tucked away in the lap of Nandi Hills, 30 kms from the Bengaluru airport. We are a private retreat, a venue for hosting social celebrations, corporate off-sites and weekend getaways.

Our retreat is equipped with conference halls, business lounges, banquet spaces, lush green lawns, thoughtfully designed rooms, luxurious villas, infinity pool, spa, and a rooftop restaurant with bar.

To know more, visit our website:
A Front Office Associate typically handles administrative tasks and ensures smooth operations at the reception area of a business. Their responsibilities include:
Key Responsibilities
- Greet and welcome guests with a friendly and professional demeanor.
- Perform check-in and check-out procedures efficiently.
- Handle guest requests, inquiries, and complaints promptly.
- Manage reservations and room allocations using the Property Management System (PMS).
- Maintain proper records and documentation related to guest stays.
- Coordinate with housekeeping, bell desk, and other departments for guest needs.
- Handle billing and payment processes accurately.
- Ensure the front desk area is neat, organized, and presentable.
- Promote hotel services and facilities to guests.

**Qualifications**:

- Minimum: 10+2 (Higher Secondary)
- Preferred: Degree/Diploma in Hotel Management or

Hospitality

Additional Information

Minimum 4-6 month of internship experience relevant experience in a similar capacity

Pay: ₹15,000.00 - ₹28,000.00 per month

Schedule:

- Day shift

Work Location: In person

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