Front Office Associate

4 weeks ago

Bengaluru, India Jobs Territory Full time

Job Title: Front Office Associate / Guest Relations Executive

Location: Muthanallur Rd Bangalore

Department: Front Office / Guest Relations

Reports To: Front Office Manager

Job Summary -

We are looking for a dynamic and customer-focused professional to join our Front Office team. The role involves delivering exceptional guest service, managing guest relations, and ensuring compliance with service standards while maximizing upselling opportunities.

Key Responsibilities:-

  • Welcome and greet guests in a professional and courteous manner.
  • Handle guest check-in, check-out, and reservations as per company standards.
  • Address guest queries, requests, and complaints promptly, ensuring complete satisfaction.
  • Maintain high standards of communication, guest service, and hospitality.
  • Promote and upsell hotel services and facilities to enhance guest experience.
  • Ensure adherence to compliance, policies, and standard operating procedures.
  • Work collaboratively with team members to achieve department goals.
  • Maintain accurate records, documentation, and reports as required

Key Skills & Competencies :-

  • Excellent communication and interpersonal skills.
  • Strong soft skills with a guest-oriented approach.
  • Ability to manage guest relations with professionalism.
  • Upselling and cross-selling skills.
  • Good knowledge of compliance and standard procedures.
  • Strong teamwork and problem-solving abilities.
  • Positive attitude and polished grooming standards.

Qualifications & Experience -

  • Degree/Diploma in Hotel Management (mandatory).
  • 3 to 12 months of experience in Front Office / Guest Relations / Guest Service.
  • Knowledge of front office systems, reservation software, and MS Office preferred.
  • Bangalore candidates can prefered.

Interested candidates can apply on mail

Regards,

Nasreen

  • Front Office Associate

    1 week ago

    Domlur, Bengaluru, Karnataka, India The Paul Bangalore (Unit Paul Resorts & Hotels Pvt. Ltd.) Full time

    He/she must be able to build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers. - Handle customer requests promptly - It is the duty of a front office associate to keep a record on people who have come to the office. Maintain records of their queries /feedback. -...

  • Front Office Associate

    1 week ago

    Domlur, Bengaluru, Karnataka, India The Paul Bangalore (Unit Paul Resorts & Hotels Pvt. Ltd.) Full time

    He/she must be able to build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers. - Handle customer requests promptly - It is the duty of a front office associate to keep a record on people who have come to the office. Maintain records of their queries /feedback. -...

  • Front Office Associate

    2 weeks ago

    Bengaluru, Karnataka, India TGI Hotels and Hospitality Services Pvt Ltd Full time

    Salary Range - Rs.15,000 to 18,000 Job Summary: The Front office Associate is responsible for delivering exceptional guest service experiences from check-in to check-out, handling guest inquiries, and ensuring smooth front office operations while maintaining the hotel’s service standards. Key Responsibilities: - Greet and welcome guests promptly with...

  • Front Office Associate

    2 weeks ago

    Bengaluru, Karnataka, India TGI Hotels and Hospitality Services Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Salary Range - Rs.15,000 to 18,000Job Summary:The Front office Associate is responsible for delivering exceptional guest service experiences from check-in to check-out, handling guest inquiries, and ensuring smooth front office operations while maintaining the hotel's service standards.Key Responsibilities:Greet and welcome guests promptly with warmth and...

  • Front Office Associate

    1 week ago

    Bengaluru, Karnataka, India Jobs Territory Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Title: Front Office Associate / Guest Relations ExecutiveLocation: Muthanallur Rd BangaloreDepartment: Front Office / Guest RelationsReports To: Front Office ManagerJob Summary -We are looking for a dynamic and customer-focused professional to join our Front Office team. The role involves delivering exceptional guest service, managing guest relations,...

  • Front Office Associate

    4 days ago

    Bengaluru, Karnataka, India Ordient Ventures Pvt Ltd Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title: Front Office AssociateCompany: Ordient Ventures Pvt. Ltd.Location: Bangalore (Hybrid / Work-from-Home option available)Salary Range: ₹10,000 – ₹15,000 per monthAbout UsOrdient Ventures Pvt. Ltd. is a Bangalore-based company committed to delivering excellence in customer service and client engagement. We are looking for a smart and...

  • front office executive

    2 weeks ago

    Bengaluru, Karnataka, India Novel Office Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    DESCRIPTION:Responsible for handling front office and administration duties.Handling calls and directing the calls to concerned person / extension.Greeting and welcoming guests/clients and providing them with a positive first impression of the organization.Handling courier / order dispatches, entry of inward mails & disbursing to concerned department /...

  • Front Office Associate

    1 week ago

    Bengaluru, India Nandhana Hotels Full time

    looking for front office associates with 1 to 02yrs experiance to work in the hotel receiption for a chain hotels bengalore working hrs 9hrs **Salary**: Up to ₹27,187.88 per month **Benefits**: - Flexible schedule - Life insurance Schedule: - Flexible shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: -...

  • Front Office Executive

    2 weeks ago

    Bengaluru, Karnataka, India Novel Office Full time

    **DESCRIPTION**: - Responsible for handling front office and administration duties. - Handling calls and directing the calls to concerned person / extension. - Greeting and welcoming guests/clients and providing them with a positive first impression of the organization. - Handling courier / order dispatches, entry of inward mails & disbursing to concerned...

  • Front Office Associate

    4 days ago

    Bengaluru, India Svenska Design Hotel Full time

    Duties and Responsibilities of Front Office Associate: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting...