Front Office Associate

5 days ago


Goa Goa, India SINQ Hospitality Full time

Greet and welcome guests with a warm, friendly, and professional demeanor.
- Handle guest check-ins and check-outs swiftly and accurately.
- Provide information about hotel services, amenities, and local attractions.
- Handle guest inquiries, requests, and complaints with efficiency and courtesy.
- Maintain updated records of bookings, payments, and guest profiles.
- Ensure proper communication and coordination with housekeeping, concierge, and other departments.
- Process payments and maintain accurate billing records.
- Uphold hotel policies, procedures, and quality standards.
- Assist in training and guiding junior front office staff when required.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹17,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Rotational shift

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person



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