Hotel Front Office Executive

1 week ago


Dehradun Uttarakhand, India LP Hotels Full time

Serve as the face of the hotel and the first point of contact for guests, providing exceptional customer service throughout their stay.
- Manage all front desk duties and responsibilities, ensuring a smooth check-in and check-out process for guests.
- Greet guests warmly and professionally upon arrival and departure.
- Handle guest inquiries, requests, and complaints promptly and courteously.
- Process guest reservations, registrations, payments, and room assignments accurately.
- Maintain up-to-date knowledge of room availability, hotel facilities, services, and local attractions.
- Coordinate with housekeeping and maintenance departments to ensure guest rooms are clean, comfortable, and well-maintained.
- Assist in managing hotel bookings and reservations systems.
- Uphold hotel policies and procedures, including safety and security protocols.
- Communicate effectively with other hotel departments to ensure seamless guest experiences.
- Provide information about services available within the hotel and in the surrounding area.
- Assist with administrative tasks such as filing, photocopying, and handling correspondence.
- Handle cash and credit card transactions accurately and securely.
- Resolve guest issues and concerns in a timely manner to ensure guest satisfaction.
- Ensure compliance with health and safety regulations.

Pay: ₹16,000.00 - ₹24,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Experience**:

- total work: 5 years (preferred)

Work Location: In person



  • Dehradun, Uttarakhand, India The Solitaire Hotel Full time

    **FRONT OFFICE ASSISTANT** Front desk agent or guest service associate is an essential role in the hospitality industry. They are responsible for providing exceptional customer service to guests and ensuring their stay is a memorable one. One of the primary duties of a front desk agent is to check-in guests. This involves verifying identification,...


  • Dehradun, Uttarakhand, India The Solitaire Hotel Full time

    **Job brief** We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...


  • Dehradun, Uttarakhand, India The Solitaire Hotel Full time

    **Job brief** We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...


  • Sahstradhara, Dehradun, Uttarakhand, India Crestorio Resort & Spa, Dehradun Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    The Front Office Executive is responsible for ensuring smooth and efficient operations of the front desk while delivering exceptional guest service. The role involves handling guest check-ins/outs, managing reservations, addressing guest queries, coordinating with other departments, and maintaining accurate records using IDS software.Key...


  • Dehradun, Uttarakhand, India The Solitaire Hotel Full time

    job and Resposibilities: - Check guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Take reservations on the phone - Arrange transportation for guests - Maintain the record of guests that have checked in and...


  • Dehradun, Uttarakhand, India The Solitaire Hotel Full time

    job and Resposibilities: - Check guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Take reservations on the phone - Arrange transportation for guests - Maintain the record of guests that have checked in and...

  • Jt for Front Office

    6 days ago


    Dehradun, Uttarakhand, India NJ PORTICO Full time

    JOB TRAINING FOR FRONT OFFICE - Greeting guests with a smile and welcoming them to the hotel, - Checking in guests with a key card or other mechanism of access, - Providing info about services available at the hotel, - Assigning with any problems that may have arisen during their stay, - Collecting payment from guest or room charge account if already paid in...

  • Call Attendent

    6 days ago


    Dehradun, Uttarakhand, India The Solitaire Hotel Full time

    **HOTEL TELEPHONE OPERATOR** As a telephone operator at the front desk, your primary duty is to ensure that all incoming calls are answered promptly and professionally. You will be responsible for directing calls to the appropriate staff member or department and ensuring that all messages are recorded accurately. In addition to answering calls, you will be...


  • Dehradun, Uttarakhand, India NFCI Full time

    **Overview of the company**: - National Finishing and Cookery Institute (NFCI) is both research-intensive and learner-cantered where students across India master excellence in the field of food and hospitality. The culinary center is an amalgamation of opportunities, connections and prominent placements. **Job Designation** - Front Office...


  • Dehradun, Uttarakhand, India Dreamland spa Full time

    We have urgent required Female reseptionist cum front desk executive for spa. Should have good communication skills and pleasent behaviour. Freshers can apply **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental Pay: - Performance bonus **Education**: - Higher Secondary(12th Pass)...