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Tele Calling Executive

3 weeks ago

Delhi Delhi, India The Colosseum Full time

**Job Title: Telecaller / Tele Marketing (Business Development)**
Location: Ansal Bhawan, Barakhamba Road, New Delhi

**Salary**: upto 20k Inhand + PF + Health Insurance
Working Hours: 9 Hrs (10:30Am to 7:30Pm or 11Am to 8Pm)
**Should be comfortable working on Excel Sheets**

**Job Summary**:
We are looking for enthusiastic Telecallers with good communication. As a Telecaller, you will be responsible for making outbound/inbound calls to customers, handling inquiries, and providing necessary information about our products/services. This role is ideal for freshers who have excellent communication skills and a positive attitude.

**Key Responsibilities**:
✔ Make Outbound Calls: Contact potential/existing customers to promote products/services.

✔ Handle Inbound Calls: Assist customers with inquiries, complaints, or support requests.

✔ Maintain Customer Records: Update customer details and interaction history in CRM software.

✔ Provide Product Information: Explain features and benefits clearly to customers.

✔ Follow Up: Call back potential customers and follow up on previous conversations.

✔ Team Collaboration: Coordinate with sales, marketing, and customer support teams.

**Required Skills**:
Excellent Communication: Fluency in Hindi & English (both verbal and written).

Confidence & Patience: Ability to handle different types of customers professionally.

Time Management: Ability to work under pressure and meet call targets.

Active Listening: Understanding customer needs and responding accordingly.

**Looking for Immediate Joiners**

Pay: ₹19,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Should be comfortable working on Excel Sheets
- Salary: 20k Inhand + PF + Health Insurance

**Experience**:

- Telemarketing: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person