Customer Care Executive

7 days ago


Jayanagar Bengaluru Karnataka, India Vellanki Technologies Full time

Group Company: HDFC Bank Limited

Designation: Virtual Care-Officer Customer Care Office Location:
Bank House -Bangalore Jayanagar

Position description: Customer Interaction & Query/Complaints Management Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls) - Enquiries & transactions related to the products availed by the customer. - Clarifications & queries on billing, payment confirmation, charges, EMI details, statement of account etc. - Handling requests such as Debit / Credit Card Pin, NetBanking Password, PIN / IPIN statement of account, Fixed Deposit advice etc

**Job Type**: Permanent

Pay: ₹14,500.00 - ₹24,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Are you ok for Jayanagar Bangalore
- Can you speak Basic English and Kannada

**Education**:

- Bachelor's (preferred)

**Location**:

- Jayanagar, Bengaluru, Karnataka (preferred)

Work Location: In person

**Speak with the employer**
+91 7801027439



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