International Customer Support
4 days ago
Any BPO -CS/ BACKEND OPERATIONS Experience with complete documents available.
International Voice/Non voice process.Resolve tasks in accordance with due dates and ensure process is well documented
Create adhoc reports as required to support client service delivery functions
Provide day-to-day client and third party administrator contact for participant processing inquiries
Participate & contribute in daily huddles and status meetings
Work with the client team across shores to deliver against client requirements
Proactively identify training needs and provide necessary coaching as required to BOAs
Proactively seek performance feedback to build & enhance knowledge
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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