International Customer Support

1 day ago

Delhi Delhi, India HIRD Services Pvt ltd Full time

Any BPO -CS/ BACKEND OPERATIONS Experience with complete documents available.

International Voice/Non voice process.Resolve tasks in accordance with due dates and ensure process is well documented

Create adhoc reports as required to support client service delivery functions

Provide day-to-day client and third party administrator contact for participant processing inquiries

Participate & contribute in daily huddles and status meetings

Work with the client team across shores to deliver against client requirements

Proactively identify training needs and provide necessary coaching as required to BOAs

Proactively seek performance feedback to build & enhance knowledge

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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