International Customer Support Executive

5 days ago

Delhi, India Aimlay Pvt. Ltd Full time

Company Overview Aimlay Pvt. Ltd. is a visionary Educational and Writing service platform in India, dedicated to empowering working professionals to achieve their academic aspirations, particularly in pursuing Doctor of Philosophy (PhD) admissions, both domestically and internationally. Our dynamic platform supports PhD research advancements and personal development, fostering a vibrant and knowledgeable community. We are headquartered in Delhi with a dedicated team of 11-50 employees. Learn more by visiting our website . Job Overview We are seeking a passionate International Customer Support Executive to join our team at Aimlay Pvt. Ltd. in a junior position. The role involves providing exceptional customer service to our international clientele, enhancing their experience with our educational services. Qualifications and Skills Customer service: Proven ability to deliver exceptional customer support and resolve issues efficiently and effectively. (Mandatory skill) Customer relationship building: Demonstrated success in fostering strong connections with international clients through personalized attention and understanding. Time management: Proficient in managing multiple tasks and priorities to ensure deadlines are met and customer satisfaction is maintained. Customer relationship management (CRM): Experience with CRM systems to track interactions and maintain detailed and accurate customer records. International voice process: Experience in handling global customers via voice-driven interactions ensuring communication is clear and professional. Presentation skills: Skilled in preparing and delivering presentations to engage and inform clients, enhancing their understanding of our services. International relations: Understanding of global cultural nuances and ability to adapt communication style to build rapport with diverse clientele. PPT: Capability to create visually engaging PowerPoint presentations to support customer information sessions and workshops. Roles and Responsibilities Provide high-quality customer service to international clients via multiple communication channels including phone, email, and chat. Address customer inquiries and issues promptly and effectively, ensuring a satisfactory resolution for each interaction. Maintain strong, lasting relationships with clients by offering personalized support and understanding client needs and expectations. Utilize CRM software to document client interactions, ensuring all records are accurate and up-to-date. Collaborate with cross-functional teams to address customer feedback and improve service offerings. Prepare and deliver presentations to educate clients on our platform's offerings, enhancing their understanding and engagement. Stay informed about industry trends and develop expertise in our services to provide informed and reliable advice to clients. Participate in continuous learning opportunities to enhance skills and adaptability to meet the evolving needs of international customers.

  • Customer Support Specialist

    2 weeks ago

    Delhi, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Customer Support Specialist

    2 weeks ago

    Delhi, India Customer Support Full time

    1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...

  • Customer Support Executive

    1 week ago

    KARDAM FARM, Delhi-NCR, India Rishab International Full time ₹ 1,08,000 - ₹ 3,06,000 per year

    Customer Support Executive – Female Candidates Only Salary: ₹9,000 – ₹17,000 per month Location: B-3, Amanpuri, Nangloi, West Delhi, Delhi Experience: Minimum 2 years Qualification: Pursuing Graduation or Graduated Communication: Excellent verbal and written skills required Job Description- We are seeking a dedicated and experienced...

  • International Customer Support Executive

    3 days ago

    Delhi, Delhi, India THR Consultants Full time ₹ 4,20,000 - ₹ 6,30,000 per year

    To Apply:Contact Ms.Srishti Singh between 11:00 AM-05:00 PM to schedule your face-to-face interview. About LenskartFounded in 2010, Lenskart is India's leading and fastest-growing eyewear brand, revolutionizing the eyewear industry through a blend of online, retail, and home eye check-up services. With a strong international presence, Lenskart serves...

  • Customer Support Executive

    4 weeks ago

    New Delhi, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- MumbaiJOB DESCRIPTIONShould knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level.DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Care Executive

    2 weeks ago

    Dwarka, Delhi, Delhi, India Suganta International Full time

    **Exciting Job Opportunity: Join Suganta International Company as a Customer Support Executive!** Are you looking for a promising career in customer support? Suganta International Company is hiring dynamic and enthusiastic individuals to join our team! We are seeking both freshers and experienced professionals to be a part of our growing company. This is...

  • International Customer Support Executive

    1 day ago

    Ghitorni, Delhi, Delhi, India Knight learning solutions Full time

    Job Description: Customer Success Associate - Reach MobileLocation Gurgaon (location as specified by Reach Mobile) Work Mode Work From Office Salary ₹26,000 - ₹29,000 CTC Openings 20 Agents Key Responsibilities - Handle international customer queries via chat and voice on behalf of Reach Mobile. - Deliver exceptional customer service with prompt...

  • Intern, Customer support

    2 weeks ago

    Delhi, India Unacademy Full time

    Position : Intern, Customer Support Location: Bengaluru (On-Site) Stipend : 20,000/- About Us Unacademy is India’s largest learning platform, empowering millions of learners with top educators, interactive content, and cutting-edge technology. Our mission is to revolutionize learning and make quality education accessible to everyone. We are continuously...

  • Customer Support Executive

    2 weeks ago

    Delhi, India Synex Technology Full time

    Customer Support Executive (1+ Year Experience) Location: Gota, Ahmedabad | Full-time | On-siteAbout Us Located in the vibrant city of Gota, Ahmedabad , Synex Technology is a forward-thinking technology company specializing in developing innovative e-commerce and web software solutions . We’re currently building an advanced online platform for the UAE...

  • Customer Support Intern

    5 days ago

    Delhi, Delhi, India cellecor gadgets limited Full time ₹ 96,000 - ₹ 18,20,000 per year

    Internship Opportunity – Customer Support Intern (Female Required)Company: Cellecor Gadgets LimitedLocation: New DelhiDuration: 6 monthsStipend: Upto 15kStart Date: Immediate JoinerAbout CompanyCellecor Gadgets Limited is one of India's fast-growing consumer electronics brand, offering a wide range of innovative gadgets and accessories. We are expanding...