Call Center Operator

3 days ago

Bengaluru, India C. Krishniah Chetty Group of Jewellers Full time

**Roles and Responsibilities**
- Call center operator will be the first point of contact for all the callers.
- Able to handle incoming, outgoing calls.
- Ability to operates switchboard to communicate incoming, interoffice and outgoing calls.
- Responsible for answering incoming calls and directing callers to the appropriate person and department.
- Able to take numbers and connect outgoing calls.
- Excellent ability to response to enquiries through phone calls.
- Excellent communication and writing skills.
- Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet.
- Able to take and communicate telephone messages as necessary.
- Ability to sort and distribute incoming calls and faxes.
- Ability to work under pressure and independently.
- Responsible for other duties as assigned.
- Honest sincere and dependable, flexible and quick learner.
- Minimum 3 years previous experience with PUC/graduates
- Very strong verbal communication skills and at least average writing skills.

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