Scrum Master

**Req ID**: 331090

We are currently seeking a Scrum Master to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

**Scrum Master**
- Work with the teams to determine current state of culture, processes and systems and help design strategy for the adoption of agile values, principles, and practices.
- Be a face and voice for the NTT DATA Team to Client Leadership and set client expectations.
- Bring a fresh perspective and offer insight that can solve client and team challenges.
- Identify opportunities for account expansion, working with NTT DATA account leadership to capitalize on them.
- Effectively use and communicate Agile principles and practices (Scrum, Kanban, SAFe, etc.) and overall operating model across the organization.
- Implement the processes to use metrics and other objective measures that establish agile maturity across the teams.
- Ask insightful questions demonstrating business knowledge of Industry and the client environment.
- Advocate for the team, promote their successes and share key learnings throughout the organization.
- Grasp business context quickly, goal should be to immediately speak in business terms then become a trusted advisor for the client (including showing interest in what the client is doing)
- Lead the collaborative planning for the appropriate short-term and long-term next steps for the client.
- Identify and collaboratively manage the agile roadmap for the teams including key client deliverables and dependencies, while developing a deeper understanding of client needs and assist in managing expectations.
- Collaborate effectively across practices, including Product Experience (Product Mgmt., Agile, NTT DATA Experience Studio, Technical Architecture), Engineering, and the end users where applicable.
- Demonstrate **experience working with globally distributed teams** across time zones and cultures, ensuring smooth coordination and inclusivity.
- Build and maintain **trust and transparency** with clients and teams by openly communicating goals, challenges, and progress.
- Exhibit strong **executive communication skills** for engaging with senior leadership, both internally and externally.
- Adapt leadership style to suit diverse team dynamics, cultural contexts, and organizational structures.
- Foster alignment between **business strategy and delivery execution**, ensuring that project outcomes meet both client and organizational goals.
- Understand NTT DATA's go-to-market and brand differentiation and brand protection (You are representing NTT DATA)
- Manage conflict and create safe environments through healthy and meaningful collaboration.
- Act as Career Coach for 1 Junior Level Team Member.
- Solid understanding of a neighboring area (Product, UX, best practices in software development) and capability to assist with tasks related to those areas.
- Ensure appropriate metrics to ensure team's performance
- Support designing and updating training decks and processes.
- Show aptitude for working in a quickly changing environment while maintaining a positive attitude.
- Embrace difficult situations and enjoy solving complex problems.

**Required Qualifications**:
10+ years guiding teams in agile software development as Project manager or Delivery manager.

5+ years working as a Scrum Master or Agile Team Facilitator.

**Preferred Skills/Certifications**
- SASM- SAFe Advanced Scrum Master (scaled; SAFe 6+)
- ICP-ATF, PSM, CSM - Recognized Scrum Master Certifications
- PMP® or similar certifications related to Project Management
- Ability to facilitate and lead meetings to desired outcomes for the purpose.
- Ability to lead, train, and provide feedback to other colleagues in various roles, as well as leaders.
- Organizational, good time management, balanced attention to help optimize a valued outcome across varying priorities.

**Ideal Mindset**
- ** Strong Communicator**: Communication is critical. You are empathetic, self-aware, and introspective, actively listening and questioning assumptions - both your own and others - to ensure clarity and understanding across diverse stakeholders.
- ** Globally Inclusive**: Comfortable working with global, distributed teams, you demonstrate cultural awareness and adaptability, ensuring collaboration and alignment across time zones and regions.
- ** Trusted Partner**: You build trust and transparency with clients and colleagues by being open, authentic, and reliable, fostering an environment where people feel heard and respected.
- ** Problem Solver**: Resourceful and self-led, you creatively identify the best path forward when challenges arise, balancing project management discipline with agile flexibility.
- ** Team Player**: You want to see everyone on the team succeed. You go the extra mile to support colleagues and enter conflict with curiosity and empathy, helping team members navigate challenges constructively.
- ** Leadership Mindset**: You lead with influence rather than authority, promoting accountability, ownership