Scrum Master

**About CleanHarbors**

Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 23,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.

Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees.

**Job Role: Scrum Master**

**Experience: 10+ years**

**Location: Hyderabad, Work from Office**

**Working Hours: 12:00pm to 9.00pm IST**

**Role Purpose**

The Scrum Master (SM) is responsible for embedding the company’s Agile framework and practices into daily team rituals. SM will facilitate end-to-end Scrum ceremonies (including Sprint 0 execution), surface and remove impediments, and use data-driven insights to coach teams toward improved performance and product quality.

**RESPONSIBILITIES**
- Champion Agile culture and coach teams on its principles, rituals, and artifacts
- Facilitate all Scrum ceremonies including Sprint 0, sprint planning, daily stand-ups, reviews, and retrospectives
- Collaborate with Product Owners to refine and prioritize the backlog with clear user stories and acceptance criteria
- Mentor team members on Agile practices and servant-leadership
- Foster a culture of collaboration, transparency, and accountability
- Act as a liaison between development teams and stakeholders, managing expectations and communication
- Drive continuous improvement using team metrics and feedback
- Partner with Platform Owners, Delivery Leaders, and Product Owners to define sprint goals and ensure adherence to Definition of Done
- Analyze metrics such as velocity, predictability, cycle time, and lead time to guide improvement
- Remove impediments and escalate blockers only when necessary
- Maintain and optimize Agile tools (e.g., Jira, Aha) for real-time visibility
- Monitor sprint health and delivery quality, embedding automated testing and CI/CD best practices
- Serve as the team’s Agile guardian, ensuring a culture of transparency, ownership, and relentless pursuit of quality
- Maintain and optimize Scrum/Kanban boards and Agile tools (e.g., Jira, Aha), ensuring real-time visibility into progress and risks

**QUALIFICATIONS**
- 4-6 years of experience as a Scrum Master, with 10+ years in overall SDLC roles
- Certified Scrum Master (CSM or equivalent)
- Strong conflict resolution and analytical skills
- Deep understanding of Scrum/Kanban frameworks and Agile technologies
- Experience working with geographically distributed teams
- Excellent communication, interpersonal, and mentoring skills
- Adaptability in dynamic environments
- Self-motivated with strong focus and discipline
- Bachelor’s degree in engineering, Technology, or equivalent