Collection Officer

4 days ago

Noida, India Credflow Full time

Role Title: Collection Officer Process: Voice process, debt recovery, lending, debt collection. Work Days: 6 days per week Job Location: Noida Office Hours: Work from office (10 AM to 7 PM) **Key Responsibilities** About the job The incumbent will be responsible for Collections under micro banking vertical and achieve agreed business targets assigned from time to time. He/she is responsible for completion of all the requirements for Managing the Collection team, their collection work and achievements. He/she is responsible to supply all the information to the Quess Member required for Collection Related work. **Key Responsibilities** - Maintaining and developing good relationship with customers/Quess Team - Responsible for developing business, maximizing revenue generation & achieving collection target. - Working in close coordination with the Quesss team to ensure all clients acquired from the assigned area, transact actively. - Maintaining relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. - Preparing reports by collecting, analysing, and summarizing information. - Maintaining quality service by establishing and enforcing organization standards. - Supply Collection Assessment information to Seniors. - Complete required formality for collection work. - Any other responsibility entrusted from time to time based on requirements of the company - Council team on the terms of Collection work. **Other Job Responsibilities are as follows**: - Follow-up collection - Standing instruction sheet implementation and follow up - Branch Visit - Coordinate with CM (Collection Manager) and ECM (Region collection manager) - Creating and maintaining strict Credit Discipline, with zero tolerance for any deviation - Verification of Identified customer in their zone - Routine visits to the client, Post Collection service. - Imparting proper training to newly recruited collection Members as and when they are assigned for training. **Skills and Background** - Excellent communication skills - Prior collection experience is preferred. - Good Logical and Analytical skills. - Smart and Collaborative team - Early-Stage startup experience. - Graduate/Postgraduate **Education**: - Bachelor's (preferred) Work Location: In person **Speak with the employer** +91 8700477629

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