Collection Officer

1 week ago


Noida Uttar Pradesh, India Helpmate solution Full time

Job Title: Collection Executive - Hindi Process (DRA Certified)

Location: Sector 62, Noida

No. of Openings: 15

About the Role

Key Responsibilities
- Handle collection calls for overdue payments while maintaining professionalism and empathy.
- Negotiate and convince customers for timely repayments in adherence with compliance guidelines.
- Update customer interaction details accurately in the system.
- Work towards achieving daily/weekly/monthly recovery targets.
- Ensure adherence to RBI and company guidelines during collection processes.

**Required Skills**:

- Strong communication skills in Hindi (verbal & written).
- Persuasive negotiation and problem-solving ability.
- Customer-centric approach with patience and confidence.
- Basic computer proficiency (MS Office, CRM tools).

**Qualifications**:

- DRA Certification: Mandatory
- Minimum 12th Pass / Graduate (any stream).

Experience
- Mandatory: Minimum 1-2 years of experience in collections/recovery (Receiver process).

Salary & Benefits
- CTC: ₹18,000 - ₹19,000 per month
- Performance-based incentives
- Opportunity to grow within the organization

Work Location

Sector 62, Noida

Team HR

Helpmate

8802028000

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

License/Certification:

- DRA (preferred)

Work Location: In person


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