Operations Executive
1 week ago
Eclat is a leading baby products company, committed to creating safe, comfortable, and innovative solutions for parents and their little ones.
- **Compulsory experience of managing online portals like Flipkart, Amazon, Myntra, etc. - This is Must.**_
Key Responsibilities:
- **Order Management**:Overseeing the entire order lifecycle, from processing to fulfillment, including order confirmation, tracking, and managing returns.
- **Inventory Management**:Maintaining accurate stock levels, coordinating with warehouses for stock replenishment, and preventing stockouts or overstock situations.
- **E-commerce Platform Management**:Managing product listings, ensuring they are accurate and up-to-date, optimizing product visibility, and managing promotions on e-commerce platforms like Shopify, Amazon, etc.
- **Customer Service**:Addressing customer inquiries, resolving issues related to orders, shipping, and returns, and providing excellent customer support.
- **Operational Efficiency**:Continuously assessing and improving backend processes to enhance efficiency, reduce operational bottlenecks, and streamline workflows.
- **Reporting and Analysis**:Tracking key performance indicators (KPIs), analyzing data, and generating reports to identify areas for improvement and optimize performance.
- **Coordination**:Collaborating with various teams, including warehouse, shipping, marketing, and customer service, to ensure seamless operations.
- **Inventory Control**:Implementing and maintaining inventory control procedures, including physical stock audits and reconciliations.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Paid time off
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Microsoft Excel: 2 years (required)
- Inventory management: 2 years (required)
- Amazon: 3 years (preferred)
**Location**:
- Ahmedabad, Gujarat (required)
Work Location: In person
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