Tele Caller Executive

7 days ago

Bengaluru Karnataka, India Raaz App - Dunnwood Health Private Limited Full time

**Job Title**: Telecalling Executive **(Male) - Hindi Speaker**

**Role Overview**:
We are seeking empathetic and professional **Telecalling Executive** to assist customers with our services, focusing on male sexual healthcare.

**Key Responsibilities**:

- Handle inbound and outbound calls to provide service details and support.
- Guide customers on doctor appointment, order placement, and issue resolution.
- Use **Zoho CRM** to manage customer data, track interactions, and update records.
- Address queries, resolve complaints, and escalate issues when required.
- Ensure confidentiality while discussing sensitive topics.
- Manage live chat process with customers and their queries, doubts, issues.

**Requirements**:

- Must have completed Graduation, prior telecalling experience is plus.
- Proficiency in **Zoho CRM** or similar platforms will be preffered.
- Strong communication skills in **Hindi**.
- Personal laptop is required.
- Professional, empathetic, and discreet approach to customer interactions.

**Eligibility**:

- **Hindi** Speaking is mandatory for customer interaction purpose.

Pay: From ₹23,000.00 per month

**Benefits**:

- Food provided

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Hindi (required)

**Location**:

- Bengaluru, Karnataka (required)

Work Location: In person

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