IT Technician
1 week ago
**Roles and Responsibilities**:
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Shift:
- Day shift
Work Location: In person
-
IT Helpdesk Support Executive
18 hours ago
Mohali, Punjab, India Mind map IT Solutions Full time**Location**: Mohali, India** **Shift**: US Night Shift We are seeking IT Helpdesk Support Executives to provide first-line support for software, hardware, and network-related issues to our US-based clients. **Key Responsibilities**: - Respond to customer inquiries via chat, phone, and remote desktop support. - Troubleshoot issues related to Windows OS,...
-
L1 Support Technician
2 weeks ago
Mohali, Punjab, India Mind map IT Solutions Full time**Location**: Mohali, India** **Shift**: Night** **As a Technical Service Desk Coordinator, you will be responsible for managing the flow of support tickets, tracking status updates, and providing initial troubleshooting assistance to customers via voice and chat.** **Key Responsibilities**: - Accurately log and categorize incoming issues.** **- Provide...
-
System Support Technician
18 hours ago
Mohali, Punjab, India Mind map IT Solutions Full timeOversee the maintenance of hardware, software, and peripheral devices for clients. Perform routine system diagnostics, install updates, and resolve technical issues promptly to minimize downtime. Collaborate with team members to deliver exceptional technical support and suggest cost-effective solutions for system improvements. - **Responsibilities**: -...
-
Security Device Support Technician
2 weeks ago
Mohali, Punjab, India Mind map IT Solutions Full time**Location**: Mohali, India **Type**: Full-Time, Permanent Specialize in supporting US customers with technical concerns related to security systems such as IP cameras, smart locks, and surveillance software. Provide remote setup assistance, troubleshoot firmware issues, and guide customers on secure configurations. **Key Requirements**: - Experience with...
-
Voice Support Technician
2 weeks ago
Mohali, Punjab, India Mind map IT Solutions Full time**Location**: Mohali, India **Type**: Full-Time, Permanent Handle inbound technical calls from US consumers. Guide them through problem resolution related to smart devices like Alexa, GPS systems, and wireless peripherals. Ensure clear communication and timely escalation when needed. **Key Requirements**: - Strong verbal English skills - Tech-savvy with a...