Customer Care Executive

1 week ago

Sarita Vihar Delhi Delhi, India Meilleur Infotech Pvt Ltd Full time

**Job Title**: Customer Support Executive

**Process Type**:Outbound Process

**Job Location**: Sarita Vihar, Delhi

**Job Type**: Full-Time

**Working Hours**: 9:30 AM to 6:30 PM

**Key Responsibilities**:

- Conduct outbound calls to potential clients/customers to promote our products/services.
- Maintain a clear understanding of the company's offerings and effectively communicate them to prospects.
- Build and maintain relationships with clients to enhance customer satisfaction and retention.
- Achieve daily/weekly/monthly targets set by the management.
- Document and update customer interactions in the CRM system.
- Collaborate with team members to improve processes and achieve team goals.

**Qualifications**:

- Undergraduate or Graduate degree in any field.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Strong organizational and multitasking abilities.
- Previous experience in an outbound sales or customer service role is a plus but not mandatory.

**Skills Required**:

- Proficient in English and Hindi.
- Good negotiation and persuasion skills.
- **Need good communication skills in English only.**

**Contact Person : HR Rishabh**

**Contact Number : 6395506268 Call/What's app**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹17,500.00 - ₹25,000.00 per month

Schedule:

- Morning shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

**Speak with the employer**
+91 6395506268

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