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Call Auditor

2 weeks ago

Choti Baradari Jalandhar Punjab, India Midvision Private Limited Full time

**Key Responsibilities**:

- Monitor and audit calls made by Health Experts to ensure quality and adherence to company guidelines.
- Provide constructive feedback to Health Experts to improve their consultation techniques.
- Evaluate call performance based on specific metrics such as communication skills, accuracy of information, and customer satisfaction.
- Prepare detailed reports of call audits, highlighting strengths and areas of improvement.
- Identify recurring issues and recommend strategies for improvement.

**Required Skills and Qualifications**:

- Bachelor's/Master's degree in **Nutrition, Dietetics**, or a related field.
- Proven experience in **nutrition consultation** or a similar role.
- Excellent communication and interpersonal skills.

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)

Work Location: In person