Front Office Executive

3 days ago

Pune Maharashtra, India RADCLIFFE SCHOOL Full time

**Job Overview**:
We are seeking a dynamic and organized Front Office Executive to manage the daily operations of our school’s front office. This position requires excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. The Front Office Executive will serve as the first point of contact for visitors, students, parents, and staff, ensuring that the school’s administrative functions run smoothly.

**Key Responsibilities**:

- **Visitor Management**:

- Greet and assist visitors, parents, students, and staff in a professional and friendly manner.
- Maintain a visitor log and ensure security procedures are followed.
- Direct visitors to appropriate staff or departments.
- **Administrative Support**:

- Answer and manage incoming calls, direct them to the appropriate department or personnel.
- Assist with general administrative tasks including data entry, filing, and document preparation.
- Coordinate appointments, meetings, and schedules for school administration and faculty.
- **Communication**:

- Serve as the first point of contact for parents and students, handling inquiries, complaints, or requests.
- Ensure timely distribution of school notices and updates to parents and staff.
- Maintain clear communication between various departments to ensure smooth operation.
- **Record Keeping & Documentation**:

- Maintain accurate records for attendance, student details, visitor logs, and other documents.
- Manage and update school’s contact database as necessary.
- Handle school mail (incoming and outgoing) and manage courier services.
- **Student Support**:

- Coordinate transportation requests, medical leave, and other student services as required.
- **School Event Coordination**:

- Assist in the coordination of school events, meetings, parent-teacher conferences, and extracurricular activities.
- Prepare materials or packages for school functions, events, and meetings.
- **Supplies Management**:

- Ensure that the front office is well-stocked with necessary supplies, such as stationery, forms, brochures, etc.
- Place orders for supplies and ensure inventory is updated.

**Skills and Qualifications**:

- **Educational Background**:

- Minimum of a high school diploma or equivalent; a degree in office management, communication, or related fields is a plus.
- **Experience**:

- Previous experience in an administrative or front office role, preferably in an educational setting, is desirable.
- Familiarity with school policies, systems, and operations is an advantage.
- **Skills**:

- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and other office management software.
- Ability to remain calm and professional under pressure.
- Friendly and approachable demeanor.
- **Personal Attributes**:

- Strong interpersonal skills and a team player.
- Discretion and confidentiality in handling sensitive information.
- Detail-oriented with the ability to prioritize tasks effectively.

**Job Types**: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Dighi alandi road, Pune, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (required)

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