Customer Service

1 week ago

Jogeshwari Mumbai Maharashtra, India Paradigm Consultancy Full time

WE ARE HIRING

Designation:

- Customer Service : Mercedes Benz

Location:

- Nashik Maharashtra

Salary:

- 25,000 To 30,000 Per Month

Education:

- Diploma / Any Graduate

Experience:

- Total Experience : 3 Years with relevant field
- Minimum Experience : 1 -2 Years Proven experience as a Sales Executive or customer service or in client relations

**Job Description**:
As a Customer Service Representative at Mercedes-Benz, you will be the primary point of contact for customers, providing exceptional service and support. Responsibilities include addressing inquiries, resolving concerns, and ensuring overall customer satisfaction. Collaborate with internal departments to facilitate seamless communication and timely resolution of customer issues. Maintain a professional and customer-focused demeanor, embodying the luxury brand's commitment to excellence in service. Strong communication skills, product knowledge, and a customer-centric approach are essential for success in this role.

**Requirements**:

- Excellent communication and interpersonal skills.
- Strong product knowledge of Mercedes-Benz vehicles.
- Prior experience in customer service or a related field.
- Ability to handle customer inquiries and concerns with professionalism.
- Familiarity with customer relationship management (CRM) systems is a plus.
- Passion for delivering a premium customer experience.
- Flexibility and adaptability in a dynamic customer service environment.
- Problem-solving skills and a proactive approach to customer satisfaction.
- Attention to detail and commitment to maintaining brand standards.
- Positive attitude and team-oriented mindset.

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

**Speak with the employer**

+91 9096929239

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