Executive - Voice Proces (Domestic / International)

1 week ago

Gurgaon, India Saaha Solutions Full time

**Urgent Requirement For Customer Support || No target || Work life balance (Only Graduates Can Apply).**

**Job Purpose**:

- To ensure seamless Service Delivery and Customer Satisfaction.

**Key Responsibility:

- **
- Managing doctor appointments.
- Handling customer complaints and follow-ups.
- Handling calls both inbound and outbound.
- Having knowledge of emergency codes to manage emergencies.
- Tracking and making recommendations for enhancing customer experience in the hospital.
- Helping in general hospital operations.
- Any other ad hoc duties related to hospital operations assigned by supervisor.

**Desired Skills**:

- Good communication skills both verbal and written.
- Great interpersonal skills and team work ability.
- Good analytical skills and quick thinking.
- Dedication and passion to meet and exceed customer expectations both internal and external.
- Positive, pro-active, motivated with can-do attitude.

**Technical Skills**:

- Should have knowledge to work on Computer.
- Good communication skills both verbal and written

**Environment**:
** Work life balance. Transparency.**

***

**Salary**: 252,000.00 - 360,000.00 per year

**Benefits**:
Health insurance

Provident Fund

**Schedule**:
**Rotational shift:

- **

**1. Morning Shift.(7 am to 3.30 pm)**

**2. Afternoon shift (11.30 am to 8.00 pm)**

**3. Night Shift.(9 pm to 6.30 am)**

**Ability to commute/relocate**:
Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Language**:
English (preferred)

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

**Speak with the employer**
+91 07976560688

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