Platform Owner

1 week ago

Chennai Tamil Nadu, India Kone Full time

Ensure operating model and governance for own platform is established and executed in alignment with KONE and IT operating models. Define and communicate processes and governance structures, further develop them when needed.

Manage platform team (incl. dotted line, partners) and ensure adoption of commonly agreed ways of working (tools, practices etc.).

Manage financials of the platform (forecast, budget, actuals etc.). Ensure effective license and other cost management in line with agreed budget frames and timelines.

Manage supplier(s) (including contract management) and governance for platform supplier(s) together with platform team.

Own the platform vision, strategy, and roadmap. Manage platform demand prioritization, balancing the demands between business/solution needs and platform enhancement, maintenance, security, and compliance needs, to ensure operational continuity and sustainability.

Manage development of the platform according to the roadmap.

Own platform technical guidelines and oversee the best practices are set and followed, to ensure integrity and maintainability of the solutions and platform, as well as alignment with security and compliance requirements.

Plan, coordinate and communicate platform change and release management towards the stakeholders.

Act as single point of contact for KONE projects which interact with the platform, be part of relevant technical project steering groups. Make sure relevant projects receive the needed technical guidance and consultancy regarding the best practices and technical solutions.

Manage platform operations including process compliance (e.g., SLA compliance) and improvements together with Service Owner. Participate when needed in Major Incident management.

Accountabilities:
Enterprise platform demand backlog is up-to-date, prioritized, and visible.

Accountable for the platform performance and quality according to the agreed KPIs and service levels.

Enterprise platform vision and roadmap is up to date and based on business and technology needs, aligned with Enterprise IT strategy.

Accountable for platform lifecycle management including platform retirement.

Total Cost of Ownership for own Enterprise platform is managed according to expectations.

Governance model for own Enterprise platform and team, including processes, tools, and quality practices, are effective and in alignment with Enterprise IT operating model.

Technical architecture of the Enterprise platform is compliant with quality, safety, (cyber) security and legal requirements.
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. _

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