Intern- It, Eis- Ucc

**Our vision is to transform how the world uses information to enrich life for **_all_**.**

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

JR61715 Intern
- IT, EIS- UCC

**Roles & responsibilities**:

- You will work closely with multiple teams that make up IT, Information security, and Technology to drive impactful change.
- Ensure that the potential impact of Infrastructure & software deployment changes is well understood, using data to support understanding of upstream and downstream dependencies.
- Prepares and obtains approval for system and programming documentation.
- Recommends changes in development, maintenance, and system standards and trains users in conversion and implementation of system.
- Basic knowledge of Data Centre and Infrastructure components like Servers, Storage, Network and Load Balancer.
- Good Understanding of various Operating Systems, Virtualization, Networking, and Firewall.
- Basic knowledge of Could Technologies AWS, Azure, and GCP.
- Knowledge of at least one scripting knowledge (Power shell preferred)
- Basic networking concepts and OSI model
- Knowledge of Switching and routing protocols like EIGRP, BGP, IS-IS, OSPF, HSRP, LACP, SSO, RPR and along with VLAN, STP, RSTP, VTP, MST protocols is desired.
- Understanding of TCP/IP and troubleshooting of Network Connectivity.
- Install, configure, support, and maintain Operational tools and Operations.
- Alerts/task handling skills by using tools like HP NNMI, Cisco Prime, NetScout, Livenx, and Net brain monitoring tools.
- Create tickets for the critical alerts which have been escalated to TechOps and update the ticket with the appropriate information.
- Follow the procedure as per the wiki/instructions provided and check with the TechOps Team for any clarifications or doubts.
- Strong potential research, investigation, and evaluation skills, with a structured approach to problem-solving. Analyze and troubleshoot systems issues.
- Work with customers to gather requirements, propose, engineer, and provision solutions.
- Responsible to provide day-to-day support for the Automation tools (built in-house, release automation, and other tools including RPA (Robotic Process Automation) tools.
- Project execution towards deadlines Maintain OLA and SLA agreements with other Micron Business Units
- Perform the Environment changes with the RFC schedule and planning.
- Understand IT Service Management process and are willing to learn.
- Willing to adapt and learn new technologies to provide efficient operations support.
- Learn the different monitoring tools used and triage issues based on the issues faced.
- Good communication skills (verbal, written, presentation), Analytical, and Problem-solving skills.
- Flexible to work on rotational shifts in a 24x7 environment and weekend On-Call support if reqd. Follow the best practices and proactively handle the infrastructure availability 24x7x365.
- Shadowing senior team members, asking questions, and assisting wherever possible.
- Enthusiastic to learn new technologies and hardworking in nature.
- Participate in meetings and attend workshops and other training initiatives.
- Passionate and accountable for the environment you will be responsible.

**About Micron Technology, Inc.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.