Sales Assistant

1 week ago


Delhi Delhi, India BookLeaf Publishing Full time

**Job Title: Sales & Customer Support Executive**

**Location**: Jhandewalan, New Delhi

**Job Type**: Full-time

**About Us**

At **BookLeaf Publishing**, we are revolutionizing the self-publishing experience for authors worldwide. Our innovative approach and commitment to empowering authors have earned us recognition, including being **featured in the Shark Tank India season 4**, showcasing our impactful and scalable business model. With a strong emphasis on customer satisfaction, we ensure every author feels valued and supported throughout their publishing journey.

**Key Responsibilities**:
**Sales & Business Development**:

- Generate leads and convert inquiries into sales by explaining publishing packages and services.
- Build and maintain relationships with authors, publishers, and potential clients.
- Achieve sales targets by promoting self-publishing solutions.
- Develop sales strategies to attract new customers and retain existing ones.

**Customer Support & Relationship Management**:

- Assist authors throughout the publishing process, addressing queries and concerns.
- Provide detailed information about book formatting, distribution, marketing, and other services.
- Ensure high levels of customer satisfaction by resolving issues promptly.
- Act as a liaison between authors and internal teams (editing, design, marketing, and production).
- Maintain accurate records of customer interactions and sales data.

**Qualifications & Skills**:

- Bachelor's degree in Business, Communications, Publishing, or a related field.
- 1-3 years of experience in sales, customer service, or publishing (preferred).
- Strong verbal and written communication skills.
- Excellent negotiation and persuasion abilities.
- Customer-focused mindset with problem-solving skills.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹28,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Age?
- Are you willing to commute to Jhandewalan?
- Do you have your own laptop? As we don't provide laptops to employees.
- What is your current salary?
- What is your expected Salary?

Work Location: In person

**Speak with the employer**
+91 8368042819
Application Deadline: 10/03/2025


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