CRM Executive
4 hours ago
**Responsibilities**:
- **Problem resolution**: Identifying and resolving customer issues effectively.
- **Product information**: Providing accurate information about products and services.
- **Customer support**: Assisting customers with account management and troubleshooting.
- **Feedback collection**: Gathering customer feedback to improve products and services.
- **Sales support**: Supporting the sales team by answering customer questions and addressing concerns.
**Qualification**:
- Bachelor's degree in business administration, supply chain management, or a related field
- 1+ years of experience in CRM/Customer care (freshers are also eligible)
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Attention to detail and accuracy
- Proficiency in computer systems and software (e.g., CRM systems)
- Ability to work independently and as part of a team
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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