CRM Executive

4 hours ago


T Nagar Chennai Tamil Nadu, India OTTO CLOTHING PRIVATE LIMITED Full time

**Responsibilities**:

- **Problem resolution**: Identifying and resolving customer issues effectively.
- **Product information**: Providing accurate information about products and services.
- **Customer support**: Assisting customers with account management and troubleshooting.
- **Feedback collection**: Gathering customer feedback to improve products and services.
- **Sales support**: Supporting the sales team by answering customer questions and addressing concerns.

**Qualification**:

- Bachelor's degree in business administration, supply chain management, or a related field
- 1+ years of experience in CRM/Customer care (freshers are also eligible)
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Attention to detail and accuracy
- Proficiency in computer systems and software (e.g., CRM systems)
- Ability to work independently and as part of a team

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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