Support Executive

2 weeks ago

Aundh Pune Maharashtra, India Metaverse Learn Full time

**Job Title**: Support Executive
**Location**: Aundh, Pune
**Employment Type**: Full-Time

**Metaverse Learn**: We provide affordable, expert-led live training in high-demand professional skills to learners across India, helping them become financially independent, with a dedication to delivering maximum value and lasting impact for every learner.

Job Overview: Support Executive

Objective: Connect with potential learners, stakeholders, and educational institutions to promote courses, facilitate enrollments, and schedule appointments.

**Key Responsibilities**:

- **Customer Outreach**:
Reach out to potential learners to explain course benefits and convert inquiries into enrollments.
- **Stakeholder Communication**:
Coordinate with trainers and institutions to ensure smooth course delivery and promotion.
- **Appointment Scheduling**:
Fix meetings with colleges and training institutes to introduce and promote course offerings.
- **Database and Reporting**:
Maintain detailed records and share regular reports on outreach, enrollments, and follow-ups.
- **Batch Management**:
Monitor batch progress, manage attendance, and ensure timely communication with learners and trainers.

**Requirement**:

- At least a graduate in any stream
- Min 2 years of experience as a Support Executive
- EdTech experience preferred
- Fluent in Marathi, English & Hindi

**Skills Required**:Strong communication, negotiation, and organizational skills; ability to multitask and build relationships with diverse stakeholders.

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

Shift:

- Day shift

Application Question(s):

- How many years of experience do you have in Calling?

Work Location: In person

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