International Voice Process Executive

5 days ago

Aundh Pune Maharashtra, India ideal crew technology Full time

Title:

- International Voice Process Executive (Customer Support Process)

Experience:

- Minimum 6 Month In International Voice Process.

Location:

- Aundh, Pune, Maharashtra.

Job Description:

- Customer support
- Handle inbound calls from customers in different countries
- Troubleshoot customer queries and requests
- Manage customer expectations and ensure customer satisfaction
- Document customer interactions for review and follow-up

Communication
- Have excellent verbal and written communication skills
- Speak quickly and attentively with clients

Problem resolution
- Address and resolve customer inquiries and issues

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Life insurance
- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person

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