System Administrator

14 hours ago

Ahmedabad Gujarat, India TechdefenceLabs Solutions Limited Full time

Role Overview:
Key Responsibilities:

- Monitor, manage, and maintain a fleet of Windows-based endpoints.
- Conduct remote software installations, configurations, and updates.
- Ensure timely patch deployment and system updates across all devices.
- Troubleshoot and resolve software/hardware issues, escalating when necessary. Develop and deploy PowerShell or Batch scripts for automation of routine tasks.
- Create and maintain detailed documentation on system configurations, procedures, and troubleshooting workflows.
- Manage and update antivirus, firewall, and endpoint security settings.
- Respond to system alerts and incidents within SLAs and proactively prevent recurring issues.
- Provide Tier 1 and Tier 2 remote support to users and field personnel.
- Good understanding of day-to-day functionality in Microsoft services in O-365. [Eg.: Teams, Yammer, One Drive, Exchange, and Active Directory.

Qualifications & Skills:

- Minimum 3 years of experience in IT Support, System and Network Administration, or Endpoint Management
- Proficiency: scripting, deployment, patching, alerting, and policy configuration.
- In-depth knowledge of Windows 10 and Windows 11 administration.
- Experience Firewall configuration and hardening of network devices security point of views.
- Strong scripting skills in PowerShell and/or Batch.
- Familiarity with remote access platforms and endpoint security solutions.
- Strong problem-solving, organizational, and communication skills.
- Ability to work independently and handle high-pressure situations with professionalism.

Additional Skills:

- Fluent in spoken and written English.
- Excellent telephone etiquette and customer service skills.
- Capable of working on all shifts.
- Available to provide support as and when required, including on short notice.
- Willingness to work flexible hours, including weekends, holidays, or off-peak hours if necessary.
- Preferred Certifications: CCNA, CompTIA Network+, or equivalent.

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Application Question(s):

- Are you fluent in spoken and written English?

**Experience**:

- relevant: 2 years (required)

Work Location: In person

**Speak with the employer**
+91 9033148086

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