Learning Experience Designer, Advertising Trust Operations

DESCRIPTION

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.
Key Job Responsibilities
This role will spearhead the transformation of the organization's learning ecosystem through innovative solutions and strategic leadership, focusing on integrating AI and LLM capabilities to revolutionize content creation and learner experiences. Serves as the primary architect of next-generation learning solutions, developing predictive quality models and automated systems that streamline workflows and proactively address learning gaps through data-driven insights.

Key job responsibilities
- Pursue a deep understanding of learner roles to ensure that learning solutions meet the needs of learners.
- Maintain knowledge of new developments in learning science, learning design, and learning technologies.
- Develop scalable quality assessment frameworks, implement quantifiable metrics for measuring training impact, and achieve specific targets such as XX% reduction in development cycle time and XX% improvement in learner proficiency.
- The role demands expertise in advanced authoring tools and agile methodologies to streamline the instructional design process and improve adaptability to organizational changes.
- Ensure KPI's are published and reviewed on a daily, weekly, monthly basis and perform analysis on any behaviors / processes that could impact on data integrity
- The role is crucial in elevating the organization's learning and development capabilities through innovative video production techniques and concise, impactful training modules. A proven track record in implementing innovative solutions and ability to challenge the status quo constructively will be essential in shaping the future of learning within the organization, particularly in establishing an AI-first approach to instructional design that balances automation with pedagogical excellence.
- Should be able to use ID Tools such as Vyond, Camtasia, Storyline / Articulate, Adobe to build content

BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Instructional Design Skills: Strong foundation in adult learning principles, micro-learning design expertise, assessment and evaluation design, adaptive learning path creation, gamification principles & social learning integration.

PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 4+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- AI-Specific Skills: Understanding of AI content generation capabilities, ability to validate AI-generated content, experience in hybrid human-AI content development & knowledge of AI bias and quality control measures.

Job details
- IND, KA, Bengaluru
- Editorial, Writing, & Content Management