Quality Auditor

**Position : Quality Analyst** **Experience : MINIMUM 3 years as QA in any bpo)** **Job Location : Gurgaon** **Education : Any Graduate** **Profile**: **- Audit Assignments towards achieving the KPI.** **- Sharing VOC to maximize the revenue with help of Audits Projects.** **- Sharing new ideas to enhance the revenue with the help of audits.** **-...

Job Responsibility: **To audit once in a month on repair and maintenance parameters of retail stores.** **Critical compliances are important for running operations like availability of GST, trade license, Shop and establishment.** **Job also includes getting tickets raised from Store Manager,sharing reports for the audit on time.** **Auditors required for...

**Position : Quality Analyst in Telugu** **Experience : MINIMUM 3+ years as QA in ANY BPO/CALL CENTER )** **Job Location : Gurgaon** **Education : Any Graduate** **Profile**: **- Audit Assignments towards achieving the KPI.** **- Sharing VOC to maximize the revenue with help of Audits Projects.** **- Sharing new ideas to enhance the revenue with the...

**Key Responsibilities**: - Conduct virtual audits of retail stores using remote monitoring tools (e.g., video conferencing, CCTV footage, digital checklists, photo reviews). - Assess compliance with standard operating procedures (SOPs), merchandising guidelines, hygiene standards, and customer service protocols. - Evaluate store performance against...

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at...

**Job Description: Quality Analyst - Sales (Ziraya)** **Budget**: ₹3-4 LPA **Work Mode**: Onsite **Shift Timing**: 10 AM to 7 PM **Week Off**: Sunday fixed We’re looking for a Quality Analyst who can listen between the lines and help shape every sales call into a confident, compliant and customer-friendly conversation. If you enjoy sharpening...

Role Summary: Key Responsibilities: 1. Evaluate voice calls to ensure compliance with internal quality standards and client expectations. 2. Validate and analyze Customer Service Reports (CSRs) for accuracy, completeness, and adherence to guidelines. 3. Provide actionable, constructive feedback to agents via live call monitoring (call barging), weekly...

Key Responsibilities:• Conduct regular quality audits to ensure adherence to SOPs and standards• Use Excel extensively for audit reporting, data slicing, and performance trend analysis• Design and deliver effective training sessions to internal teams and vendor partners• Create engaging training content and modules, TNA, TNI , process SOPs• Analyze...

**Job Code**: IA300125 **Designation**: Internal Auditor **Location**: Sector-48, Gurugram **Experience**: 0.0- 2.0 Years **Work mode**:Work from Office-Gurgaon **Qualifications**: - Experience in Internal Audit of wide range of companies like Manufacturing, Real estate, FMCG, Pharma, etc. - Chartered Accountant with 0-2 years of experience or Semi...

Join us as a Senior AuditorJoin us in Technology and contribute to independent audit engagement assurance by undertaking allocated tasks within the engagement life cycleYou'll be providing quality and effective assurance as well as influencing our business managers to improve control, specialising in TechnologyThis is also an opportunity to hone your skills...