Receptionist/front Desk
13 hours ago
**Overview**:
A receptionist serves as the first point of contact for visitors, clients, and employees, playing a vital role in creating a positive impression of the organization. They are responsible for managing the front desk, handling inquiries, and performing various administrative tasks to ensure the smooth operation of the office.
**Key Responsibilities**:
- **Front Desk Management**:
- Greet and welcome visitors in a friendly and professional manner.
- Answer and direct phone calls to the appropriate staff or department.
- Maintain a clean and organized reception area.
- **Visitor Assistance**:
- Manage visitor sign-in and security protocols.
- Provide information about the organization, products, or services.
- Assist with scheduling appointments or meetings.
- **Administrative Support**:
- Manage incoming and outgoing mail, packages, and deliveries.
- Maintain office supplies and place orders when necessary.
- Assist with filing, data entry, and document management.
- **Coordination and Communication**:
- Relay messages and information accurately and promptly.
- Coordinate meeting rooms and ensure their readiness.
- Liaise with internal teams and external vendors as needed.
- **Customer Service**:
- Handle complaints or inquiries with professionalism and escalate them when necessary.
- Provide exceptional service to ensure a positive experience for all stakeholders.
**Key Skills and Qualifications**:
- Strong communication and interpersonal skills.
- Professional appearance and demeanor.
- Excellent organizational and multitasking abilities.
- Proficiency in office software (e.g., Microsoft Office, Google Workspace).
- Ability to work under pressure and handle challenging situations calmly.
- Previous experience in a similar role is an advantage.
**Work Environment**:
A receptionist typically works in an office setting, often at the front desk or lobby area. They interact with various individuals throughout the day and may occasionally assist with other duties as assigned.
**Job Types**: Full-time, Part-time, Permanent, Fresher, Internship, Freelance
Pay: Up to ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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