L1 Support for Concur, Ax, Dmp, Fos

1 week ago

India Stefanini, Inc Full time

**Job Description**:
Job Title : Concur, AX, DMP, FOS Consultant

Experience :4+ years

Roles and Responsibilities:
Handle Concur related Queries with expense reporting and reimbursement.

Providing Navigation and support on Concur travel and expense to new user hires.

Oversee Concur on Daily basis troubleshooting issue making new changes and follow up with proper Team.

Providing audit department report in Concur using Cogon's analysis as per the description.

Knowledge of providing BCH rights.

Providing reporting access as per the team requirement on Concur.

Supporting Concur Expense, Concur request and Invoice modules like E-mail reminders, Printed Report, Receipt Handling, Accounting Administration, Cash advance, Budget, Audit Rules, Validation Rules, Workflows, Imports, Groups, Policies, Forms & Fields etc.

Assisting End User in creating the expense report, assigning approvers, attachment of receipts and any other problem related to Concur feature.

Creating requirement wise report and coordinate with support team.

Providing support for Japanese expats for approving claims.

Working in Microsoft Dynamics AX in some factors like: TPOR Rights, approvals, user deletion.

Coordinating with SAP Concur support Team for additional details and change if required.

DMS Server monitoring.

For expense related query coordinate with end user & resolve the problem on Daily basis.

Monitoring and analysing the Incident and Service request using IT Saarthi Tool.

Qualifications:

- 4+ years of hands-on experience as an Concur, AX, DMP, FOS Consultant.
- Proven expertise in Concur, AX, DMP, FOS
- Strong knowledge of integration points between Concur, AX, DMP, FOS.
- Experience with at least 1 full cycle Concur and AX implementation projects.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.

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